Preventative Maintenance Technician at Cambridge Air Solutions
Job Description
Are you a hands-on problem solver who loves tackling challenges, helping others, and working with cutting-edge HVAC technology?
At Cambridge Air Solutions, were on a mission to make the world safer, healthier, and more comfortable. Were looking for a Service Technician to join our team and support our innovative S-Series and V-Series product lines. If youre passionate about customer service, thrive on troubleshooting, and want your work to make a real difference this is the role for you.
What Youll Do
As a key part of our customer experience team, youll:
- Provide technical support for our S-Series and V-Series HVAC systems helping customers over the phone and in the field
- Diagnose and troubleshoot system issues to keep equipment running at its best
- Log customer interactions and solutions in our CRM platform to ensure a seamless experience
- Collaborate with our engineering, operations, and supply chain teams to improve product quality and reliability
- Help develop and deliver training for contractors and customers
- Support ongoing safety, quality, and continuous improvement efforts
- Travel up to 50% for field support, training, and hands-on problem solving
- Represent Cambridges values of excellence, integrity, and innovation in everything you do
What Youll Bring
- High school diploma or equivalent
- 35 years of experience in HVAC, technical support, or customer service
- Strong mechanical aptitude and technical troubleshooting skills
- A knack for problem-solving remotely and building trust with customers
- Excellent communication and teamwork skills
- Experience with CRM systems and a commitment to accurate recordkeeping
Why Youll Love Working Here
This isnt just another tech support job its an opportunity to:
- Grow your technical expertise and work directly with cutting-edge HVAC systems
- Shape the customer experience by being the go-to expert for real-world solutions
- Join a collaborative, people-first team that values innovation, learning, and doing whats right
- Be part of a company that genuinely cares about its employees, customers, and community
If youre ready to take your career to the next level and make a lasting impact, apply today and bring your talent to Cambridge Air Solutions.
Cambridge Air Solutions is an Equal Opportunity Employer.
We welcome and celebrate differences of all kinds including gender, race, ethnicity, ability, age, religion, sexual orientation, gender identity, and veteran status. If youre passionate about making a difference and growing your skills, we want to hear from you.
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