Product Operations Specialist at VirtualVocations

A company is looking for a Product Operations Specialist to support the implementation and operational maintenance of assigned products or service areas.Key ResponsibilitiesServe as the subject matter expert for assigned products or service areasDrive operational aspects and assess performance through tracking and analysisCreate reports and support business review presentations for key stakeholdersRequired QualificationsBachelor's Degree in business administration or a related field, or equivalent work experience2+ years of experience in project management, data analysis, or vendor management in healthcare2+ years of customer service experience in a healthcare contact center or similar environmentExperience with benefits, product management, marketing and sales, or regulatory affairs is preferredExperience in a healthcare or managed care environment is preferred