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Spectraforce Technologies

Project Coordinator - Internal Digital Operations at Spectraforce Technologies

Spectraforce Technologies Mettawa, Illinois

Job Description

Job Title: Project Coordinator - Internal Digital Operations
Location: Mettawa, IL 60045
Work Schedule: Hybrid; 2-3 days in office
Duration: 2 years from start date

Top 3-5 Skills, Experience or Education Required:
  • Bachelor's degree
  • Excellent communication skills, Office 365, and ability to manage several projects at once
  • 3-5 years of related work experience in the digital, design, or communication environment; at least 2 years managing projects with internal/external clients
  • Basic knowledge of SharePoint O365
  • Knowledge of digital communication channels, intranet (internal communications), and understanding of latest technologies and trends
  • Content management experience preferred; experience using Adobe Photoshop, Microsoft SharePoint, Excel, Word and PowerPoint
  • Graphic design experience is a plus

Primary Job Function
  • The candidate, International Digital Operations Project Coordinator III, is responsible for implementing tactical plans to activate International Commercial Operations internal digital communications programs.
  • This individual will maintain a broad understanding of the company's capabilities and technologies in digital communications, primarily using SharePoint and Staffbase, as well as the latest trends in intranet development and emerging communications channels.
  • This person will partner with IDO Project Managers, cross-divisional functions, brands, affiliates, operations, systems, legal, regulatory, medical affairs, external vendors and alliance partners to ensure the objectives of the company's internal digital communications strategies are being met.

Core Job Responsibilities
  • Responsible for the development and implementation of internal digital communications strategies to support the company's business via the intranet and other media/channels
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures
  • In conjunction with the Project Manager, develops and implements initiatives, supporting Commercial Operations brands, functions, teams and programs
  • Takes the lead on smaller scale initiatives, with oversight from the Project Manager
  • Supports clients with design, implementation and distribution of internal communications including email blasts, newsletters, etc.
  • Monitors internet behavior and conducts usability studies to yield actionable insights that help to shape strategy and tactics
  • Measures usage and implementation; provides actionable strategies on how to increase value
  • Identifies opportunities to expand marketing & communication innovation and leverage existing capabilities across brands, areas, affiliates and the broader organization
  • Supports IDO Project Managers on internal communications, and at times takes the lead as communications point of contact
  • Builds relationships with clients and stakeholders to understand each team's business needs to co-create internal digital platforms
  • Maintains subject matter expertise regarding internal digital and intranet program operations in support of product managers, functional directors, public affairs, design agencies, and other key stakeholders
  • Provides guidance and consultation to internal and external stakeholders on execution of internal digital communications strategies
  • Utilizes knowledge of key drivers, factors and services needed to effectively communicate digitally with an internal audience
  • Understands business requirements, design requirements, and technology capabilities, and monitors industry trends, competitive landscape and technology trends
  • Partners with Commercial Operations organizations, communities, and teams to recommend/implement programs to enhance user experience, functionality and usage
  • Provides analysis of internal gaps, benchmarking against leaders in the industry, and digital communication opportunities to enhance business results
  • Identifies opportunities for strategic alliances and best practice sharing across functions
  • Utilizes available technology to facilitate user engagement
  • Ensures alignment with corporate digital structure

Other Requirements
  • Experience with developing and implementing multiple projects simultaneously
  • Strong communication skills
  • Must be able to understand key business objectives and develop appropriate strategies to address specific business needs
  • A strong customer service orientation, as well as proven problem-solving and consultancy skills, are required
  • The ability to work individually as well as part of a team
  • Must demonstrate professionalism and maintain a positive attitude
  • Takes ownership of projects with little oversight

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