Quality Administration Coordinator at Leaf Home

Meet Leaf Home. We turn complex home improvementprojects and endless to-dos into achievements. With more than 50%of homeowners worried about the cost and effort of homemaintenance, we deliver remarkable, end-to-end experiences. And getthe job done right, at every step. Bringing innovative products,the best people, and the highest standards to everyproject.  

Trusted by more than 1million homeowners across the US and Canada, we are America’slargest direct-to-consumer full-service provider of branded homeservices and products. Our products, including the patentedLeafFilter gutter protection system, have earned numerous awardsand recognition from Good Housekeeping, Qualified Remodeler, Angi,Consumer Reports, This Old House, and other consumer reviewplatforms. 

We are powered by extraordinarypeople. Our innovative products and reliable services are deliveredwith convenience, excellence, and quality through 250+ regionalsales and installation offices and comprehensive field supportoffices in New York and Hudson, Ohio. We’re proud to say we’ve beenconsistently named one of the fastest-growing private companies byInc. 5000 and recognized as a top employer nationally. The benefitsof working at Leaf Home are wide-ranging andinclude:  

Industry-best compensationpackages | Fully paid health, dental, and vision insurance |401k with company match | Paid time off including paid parentalleave | Individualized career development programs | On-demandlunch program | Childcare assistance | Free gym membership |Employee assistance programs, including legal, financial planning,and counseling | Employee discount marketplace | Employee ResourceGroups such as VetConnect, DEI Committee, Women’sCommittee.

Position Summary: The QualityAdministration Coordinator provides in-depth audit processing forfield operations and supply chain activity. This role isresponsible for ensuring adherence to business regulations.

Essential Duties andResponsibilities:

• Audit job documents and report findings to thefield.
• Validate and correct sales lead sheetsbased on contract oversight.
• Review and reportjob information from retail and affiliates to the field.
• Audit job information to verify field salesand installation pay.
• Process job revisionsreceived from the field.
• Prepare anddistribute sales and installation reporting.
• Maintain appropriate audit frequency anddocumentation for inbound purchase orders.
• Track, review, and follow up with the field onproduct returns (RGA).
• Develop and maintain aproductive working relationship with customers, vendors, and othersubject matter experts.
• Performs other dutiesas assigned bysupervisor. 

Experience and MinimumQualifications:

• Highschool diploma or equivalent. 
• Must beable to type 40 wpm and effectively use 10-key.
• 1+ years of administration supportexperience.
• Excellent verbal and writtencommunication skills at all levels to communicate with internal andexternal stakeholders articulately.
• Proficiencyusing Microsoft Office Suite (Outlook, Word, Excel, PowerPoint,Project, and/or Access).
• Must be legallyauthorized to work in the country of employment without sponsorshipfor employment visa status (e.g., H1Bstatus). 

Preferred Knowledge, Skills, Abilities, orCertifications:

• Advanced experience using Microsoft OfficeSuiter (i.e., creation/use of Excelformulas). 

TravelRequirements:

• Notravel required. 

Overtime/Additional HoursRequirements:

• May berequested to work overtime on evenings and weekends dependent onbusiness need.  

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlledenvironment. 
• Sedentary work. Exerting upto 10 pounds of force occasionally and/or a negligible amount offorce frequently or constantly to lift, carry, push, pull orotherwise move objects, including the human body. Sedentary workinvolves sitting most of thetime.  

Disclaimer

This job description is not meant to be an all-inclusivelist of duties, functions, and/or responsibilities of thisposition. Other related functions and responsibilities may beassigned as required to complete assignments or initiatives. LeafHome reserves the right to change, add, delete, or modify jobfunctions as necessary based on business necessity. The company oremployee has the right to terminate employment at any time for anyreason; employment is at will, to the extent of federal, state, orlocal law. This job description does not promise or guaranteecontinued employment with Leaf Home.

Diversity and InclusionStatement

Leaf Home is committedto creating a diverse environment and is proud to be an equalopportunity employer. We strive to create an environment thatembraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, andpromote persons in all job titles without regard to race, color,ancestry, national origin, gender identity or expression, sexualorientation, marital status, religion, age, results of genetictesting, veteran status, or physical/mental disability (exceptwhere the disability prevents the individual from being able toperform the essential functions of the job and cannot be reasonablyaccommodated in full compliance with the law). 

Americans with Disabilities Act Statementand Contact

Leaf Home iscommitted to honoring the spirit and requirements of the Americanswith Disabilities Act. If you require reasonable accommodation incompleting this application, interviewing, completing anypre-employment testing, or otherwise participating in the employeeselection process, please direct your inquiries to [email protected].