Quality Assurance Supervisor at Rise Baking Company, LLC

Job Purpose

Assist in developing and maintaining all programs and procedures related to food safety and quality. Direct Quality Assurance department and inspection operations on all shifts for received, in-process, and finished product quality and food safety.  

Essential Functions 

Provide daily supervision of QA Technicians regarding training and development in proper procedures, standards, and handling of employee relations, including establishment of measurable goals and input on performance reviews 

Train, develop, and mentor QA Technicians regarding food safety, quality, and legality 

Manage shift planning/scheduling and work assignments for Quality Assurance department positions 

Oversee food safety program, quality standards, and legality of products manufactured in the facility, support compliance to plant quality and food safety systems, pest control, sanitation, environmental policy, corrective action policy, etc. 

Direct the inspection of incoming ingredients including random sampling of products, the physical condition of ingredients and packaging, fat and moisture content, and compliance with ingredient specifications 

Ensure out-of-specification products, materials, and ingredients are put on hold, investigations conducted, disposition determined, and issues resolved 

Act as technical liaison for Quality Assurance department in the absence of the Quality Assurance Manager: externally with customers and vendors; internally with production, R&D, marketing, and procurement for all quality processes 

Initiate quality complaint investigations; verify corrective action completion and continued conformance 

Support facility during inspections, customer audits, and other interactions with regulatory agencies/customers 

Support facility with required certifications: organic, non-GMO, kosher, etc. 

Participate in new product development and commercialization

Oversee label and packaging proofing and verification program to ensure correct labels are applied during manufacturing 

Lead/train and participate in internal audits and mock recalls while ensuring compliance to internal quality policies and applicable local regulations through the audits, observations, process reviews, and development of corrective actions with management 

Inspect work areas for safety hazards, observe employees safe work habits, and take corrective action as necessary; fill out accident investigation reports and attend safety meetings, as appropriate; communicate and follow up to meet safety goals 

Participate in training programs as needed (e.g., SQF, GMP, HACCP, Safety) 

Perform other job-related duties as assigned

Qualifications (Education, Experience, Competencies) 

College degree or work experience equivalent; 1+ year of supervisory experience preferred or equivalent training and recognized aptitude 

3+ years of quality experience in the food industry; knowledge and proven experience with food safety programs and systems: GFSI (SQF preferred), internal auditing, GMPs, HACCP, FSMA Microbiological and sanitation experience preferred 

HACCP and PCQI certified or willing to become certified 

Versed in scientific methodology, RCA, continuous improvement, SPC, and other tools to reduce process variability

Operational knowledge of computers and Microsoft Office applications 

Demonstrated ability to organize and supervise a diverse work force 

Strong written and verbal communication skills 

Excellent skills in the areas of teamwork, motivation, decision making, relationship building, and coaching 

Ability to think critically and solve complex problems 

Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment

The hourly range for this role is $XX.XX to $XX.XX per hour. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your hourly wages, Rise Baking Company offers benefits such as, a comprehensive benefits package, quarterly bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilities.

RISE123

MON 123