Primary Responsibilities:

Quality Management System

Lead by example, demonstrate core values daily
Promote continuous improvement
Promote Risk-based thinking
Interpret and implement ISO 9001 standards
Coordinate and support surveillance and recertification audits conducted by external providers
Evaluate audit findings and implement appropriate corrective actions
Facilitate Management Review meetings
Maintain the quality metrics dashboard spreadsheet monthly
Maintain the ISO QMS board postings
Manage internal audit process
Analyze data to identify areas for improvement in the quality system
Develop, recommend, and monitor corrective and preventive actions
Facilitate CAPA and OFI review meetings
Quality records retention and control
Maintain calibration program for measuring equipment and schedule annual calibration
Monitor risk management activities (ISO 9001:2015)
Promote a quality culture

Internal Quality

Determine personnel resource needs for the inspection function
Manage the quality function budget
Select quality equipment and inspection tools, and software, to support the inspection team
Aim to make production employees responsible for managing their own quality standards, i.e. QATS and FVMT Guidelines and Workmanship Standards
Identify quality training needs and organize training to meet quality standards
Issue quality alerts
MRB Input
Support continuous improvement activities

Supplier Quality

Support Purchasing in supplier selections
Work with suppliers to ensure quality requirements are met
Visit suppliers to conduct supplier quality audits
Communicate when suppliers are not meeting quality standards, and actions to be taken

Customer Quality

Support customers' supplier audits
Investigate customer complaints and non-conformance issues, and root cause customer returns
Develop and implement customer corrective actions
Send out customer questionnaires every 18 months
Maintain customers' quality notes matrices
Drive quality into project activities to ensure product meets customers' requirements

Training and Development

Secondary Responsibilities:

Manage and administer the Welder Workmanship Training program
Assist CWI in the development of weld procedures and welder qualifications
Maintain schedules for welder continuity quarterly and annual vison exams
Maintain schedule for annual weld machine calibrations
Manage welding qualification-related costs
Assist with review of specifications and customers' deliverables requirements
Develop forms, checklists, process flow diagrams, etc., as needed to improve performance designated areas
Perform CWI as needed
Answer technical questions from the inspection team
Serve as a resource for other departments
Work with manufacturing department leaders to improve quality and reduce rework
Serve as member of management safety team

Education:

Bachelor's degree in Quality Engineering, Manufacturing Engineering, Operations, Business Administration, or similar/related program required
In lieu of Bachelor's degree, a combination of an Associate degree with proven work experience in the metal fabrication industry with hands on operation and supervision responsibilities in multiple fabrication processes may be substituted; specifically in quality, welding, machining, and finishing operations

Experience:

Production or engineering experience in a custom sheet metal fabrication business is desired
Five plus years' experience in managing or supervising quality assurance and quality control in a manufacturing setting
Familiarity with welding, fabrication, and machining specifications preferred
Knowledge of metals and raw materials along with the understanding of production processes, and costs of manufacturing is a plus
Good analytical and problem-solving skills
Knowledge of industry principles such as lean manufacturing and six sigma methodologies is preferred

Specialized Experience:

Proficiency in Word, Excel, Microsoft Outlook, and an enterprise resource planning (ERP) systems; Infor CloudSuite Industrial (SyteLine) preferred
Accurate manufacturing blueprint reading experience required

Working knowledge of American Welding Society and Military welding procedures and specifications preferred

Quality Manager at Fox Valley Metal Tech, Inc.

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