Quality Specialist - RCFE/SNF Liaison at Center for Elders' Independence

Quality Specialist – RCFE/SNF Liaison

The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities.

The Position: Under the supervision of the Director of Quality Improvement, the Quality Specialist - RCFE/SNF Liaison is responsible for overseeing quality and regulatory compliance across contracted Residential Care Facilities for the Elderly (RCFEs) and Skilled Nursing Facilities (SNFs). This role ensures CEI participants receive high-quality, person-centered care and that all care partners meet federal and state regulations. The Liaison also supports CEI’s commitment to its Quality Improvement Program through annual reviews, collaboration on facility selection, and continuous performance monitoring.

The Salary for the Quality Specialist – RCFE/SNF Liaison role at Center for Elders Independence is $64,599 - $96,601 per year.   The salary is based on the market for the Quality Specialist – RCFE/SNF Liaison position, as well as experience, skills, abilities and work history  

Duties & Responsibilities:

• Conduct annual quality evaluations of all contracted RCFEs and SNFs.
• Perform initial quality reviews of potential facilities for contracting.
• Lead chart reviews for care plan compliance and communication between IDT and facilities.
• Serve as the primary liaison for quality-of-care concerns with contracted facilities.
• Ensure contracted facilities comply with federal and state regulations, including CMS and DHCS standards.
• Monitor external inspection reports and maintain directories of contracted facilities.
• Ensure all contracted facilities are in good standing and compliant with federal and state regulations.
• Actively participate in CEI workgroups to optimize RCFE/SNF processes and oversight tools.
• Facilitate alignment between external partners and CEI’s PACE care delivery standards.
• Support IDT members by facilitating administrative communications with facilities.
• Support CEI’s health information systems by contributing performance data and care outcomes.
• Document findings, interventions, and partner communications according to CEI protocols.

Qualifications:  

• Bachelor’s Degree in Nursing, Health Administration, Public Health, or related field.
• Minimum 2 years of experience in Residential Care Facilities and/or Skilled Nursing Facilities.
• Strong understanding of the PACE model and interdisciplinary team coordination.
• Familiarity with CMS, DHCS, and state licensing agency processes
• Familiarity with federal regulations governing PACE organizations and long-term care.
• Demonstrated experience with Microsoft Office Suite. Advanced proficiency with Word, Excel, and PowerPoint.
• Strong written and oral communication skills. Excellent customer service skills with demonstrated record of fostering positive business relationships.
• Ability to track, organize, and present information succinctly.
• Ability to exercise initiative and demonstrate flexibility. Exceptional planning and organizational skills.

The above job description is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required.  CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program.  All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.