Receptionist - 2nd Floor Jolly at Missouri Delta Medical Center

Functions of Position:

 Completes outpatient registration, which includes generating a chart with patient demographic information.

 Collects patient insurance and/or payment information.

 Obtains appropriate signatures for patient certification of admission and assignment of benefits.

 Upon completion of patient assessment and/or treatment, enters a diagnosis code into the computer.

 Receives, balances, and accounts for payments collected from patients of the clinic; assures appropriate charges are entered into the computer, such as treatments, medications, and equipment usage.

 Provides medical information as appropriate to requesting agencies, i.e., disability determinations, vocation rehabilitation and family services.

 Types correspondence and reports and files information.

 Enters medical record information in the appropriate patient chart.

 Functions as the focus of telephone communication for the physician office; answers the telephone, takes messages and directs calls.

 Assists in scheduling referrals as appropriate.

 Stores medical record files in an organized and retrieval system.

 Assists in maintaining an adequate inventory of medical and office supplies for day to day operations.

 Participates in the in-service programs.

 Participates in Quality improvement program as required.

 Works with other members of the health care team to coordinate patient care services.

 Maintains good public relations for the clinic.

 Performs other duties as needed or requested.

Qualifications:

 High school graduate or equivalent. College level training and office management skills preferred.

 Medical terminology preferred.

 Previous clerical and office management experience preferred but not required.