Receptionist at Bunnell-Lammons Engineering, Inc

Receptionist

Location: Greenville, South Carolina

Reports to: Upstate Branch Manager

Status: Full-Time

Overview of Bunnell-Lammons Engineering, Inc.

At Bunnell-Lammons Engineering (BLE), our core principles shape everything we do. We put people first, prioritizing our clients, employees, and community in every decision. We believe trust is earned through honesty, dependability, and delivering on our promises. Clear, timely communication keeps our clients and partners informed, while a commitment to excellence drives us to produce work that consistently sets the standard in our industry. Most importantly, we honor every commitment we make and believe that no challenge is too complex when the right people work together. These values define who we are, how we operate, and the kind of team we continue to build.

Notice to applicants:

Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references and global watchlist screening.

To be a considered applicant:

Applicants must be authorized to work in the United States without sponsorship and able to interview on site where the position is located.

Position Overview

The Receptionist serves as the first point of contact for clients, visitors, and guests at Bunnell-Lammons Engineering's Greenville office. This role is responsible for creating a professional and welcoming first impression while providing vital administrative and operational support to ensure the office runs smoothly. The Receptionist manages a busy multi-line phone system, coordinates mail and package deliveries, oversees conference room scheduling and event logistics, maintains office and break room supplies, and assists various departments with day-to-day administrative needs.

This position requires a proactive, detail-oriented individual who is organized, dependable, and enjoys supporting a collaborative team environment.

Minimum Job Requirements

• High school diploma or General Education (GED) equivalent required.
• Must be able to effectively communicate both verbally and in writing with team members, BLE leadership, clients, local, state and federal authorities of all levels.
• Basic understanding of administrative and clerical procedures and systems
• Proficiency in MS Office applications (Word, Excel, Outlook, TEAMS, etc).

Primary Responsibilities

Front Desk & Client Interaction

• Greet and assist all visitors, ensuring a professional, welcoming experience.
• Answer, screen, and direct incoming calls on a multi-line phone system (approximately 65 lines).
• Maintain the automated lunch message system for the main phone line during the daily lunch hour.
• Communicate effectively and professionally in person, over the phone, and through email.
• Keep the reception and lobby areas clean, organized, and presentable at all times.

Mail, Packages, and Deliveries

• Receive and distribute all incoming mail, packages, and courier deliveries promptly.
• Notify recipients of received deliveries via email.
• Prepare, meter, and process outgoing mail using the postage machine.
• Take outgoing mail to the mailbox by 9:00 a.m. daily and retrieve delivered mail for distribution.
• Create and track FedEx shipments as needed, providing tracking information to internal staff.

Conference Room & Event Coordination

• Manage the calendar and scheduling for the Main Conference Room and Training Room.
• Coordinate catering for meetings, trainings, and company events.
• Ensure conference rooms remain clean, organized, and stocked with necessary supplies, including bottled water.

Office and Break room Upkeep

• Monitor and maintain cleanliness in all common areas, including the lobby, break room, conference rooms, and copy room.
• Water office plants weekly.
• Refill and organize break room supplies daily, including coffee pods, tea, creamers, sugar, plates, utensils, and cups.
• Wipe down tables, counters, and sinks, and empty the coffee pot at the end of each day.
• Regularly monitor office and break room supply inventory and reorder items as needed.
• Submit receipts for purchases to the Office Manager for record keeping.
• Notify staff of refrigerator cleaning once a month.

Office Equipment Support

• Check copier daily to ensure paper levels are stocked and the machine is functioning properly.
• Contact service providers for maintenance or repairs when needed.

Administrative Support

• Assist Accounting with processing incoming checks and other Accounts Receivable tasks.
• Provide W-9 forms to clients or vendors upon request.
• Support general administrative functions and corporate projects as assigned.

Physical Requirements

• Prolonged periods of sitting at a desk
• Must be able to occasionally lift up to 15 pounds at a time
• Daily work schedule 8:00 - 3:00 M-F

Preferred Qualifications

• Previous experience as a Mid- Sized office Receptionist/Administrator within a engineering and/or construction company.
• Previous experience managing a medium to large multi-line phone system.

Benefits

• Medical/Vision/Dental
• 401(K) with partial company matching.
• Life Insurance
• Short/long term disability
• Paid vacation
• Paid sick leave.
• Eight (8) paid holidays.