Link copied to clipboard!
Back to Jobs
Receptionist (Customer Service Representative) at NerdsToGo of Plano, TX
NerdsToGo of Plano, TX
Plano, Texas
Administration
Posted 0 days ago
Job Description
Job Description
Job Description
Job Title: Front Desk Receptionist / Customer Service Representative
Location: NerdsToGo - Plano, TX
About the Role:
Were looking for a friendly, organized, and tech-comfortable receptionist to be the first point of contact at our NerdsToGo Plano location. Youll greet customers, handle calls, schedule service appointments, and keep the front office running smoothly. Think of yourself as the hub that keeps the Nerds connected to happy clients.
Key Responsibilities:
Full-time, Monday to Friday
Location: NerdsToGo - Plano, TX
About the Role:
Were looking for a friendly, organized, and tech-comfortable receptionist to be the first point of contact at our NerdsToGo Plano location. Youll greet customers, handle calls, schedule service appointments, and keep the front office running smoothly. Think of yourself as the hub that keeps the Nerds connected to happy clients.
Key Responsibilities:
- Greet walk-in customers with a warm, professional attitude
- Answer incoming calls, emails, and chats promptly
- Schedule on-site and in-store service appointments
- Process payments, invoices, and receipts through QuickBooks and our POS system
- Maintain accurate customer records and service tickets
- Support technicians by managing workflow and job tracking
- Keep the front desk and waiting area clean, organized, and welcoming
- Assist with basic administrative and office support tasks
- High school diploma or equivalent (some college preferred)
- 1+ year of experience in customer service, reception, or office admin
- Strong communication and multitasking skills
- Familiar with Microsoft Office and basic computer operations
- Experience with QuickBooks or scheduling software is a plus
- Positive, professional, and dependable attitude
- Fun, tech-focused, and team-oriented environment
- Consistent weekday schedule (no late nights)
- Opportunity to grow within a fast-expanding IT services company
Full-time, Monday to Friday
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.