RECEPTIONIST at Imperial Trading

BENEFITS:

• Competitive Medical, Dental, & Vision packages
• Employer paid basic life policy with competitive buy-up options
• Disability insurance
• 401(k) with employer match
• Paid vacation & holidays

SUMMARY OF DUTIES: Welcomes and greets visitors; timely handles all telephone calls at company, establishes nature of business, and directs visitors and calls to the proper destination in a friendly, professional and helpful manner

ESSENTIAL DUTIES AND RESPONSIBILITIES: Additional duties which are necessary to carry out the function of the Receptionist may be assigned and are incorporated by reference into this job description.

· Maintain a professional appearance and greet persons entering the organization with good communication and language skills

· Sign all visitors in/out of the premises; assures visitors have the appropriate authorization documentation and escort when entering building

· Ensures accountability by keeping written daily log of staff movements in/out of organization

· Answer all incoming calls to switchboard and transfer to appropriate department

· Answer overflow calls from the Customer Service Department and satisfactorily handle matters in accordance with cross trained skills acquired in order to support the duties and/or responsibilities of a Customer Service Representative

· Responsible for checking and distributing credit memos

· Distributes applications for employment when necessary

· Prepares driver’s envelopes for distribution to customers and timely sends the envelopes to the Transportation Department.

· Alerts security if anyone enters without authorization

· Handles the reservation for all company meeting rooms

· Monitor and satisfactory respond to Customer Shortage Line

· Reports to work on time, as directed by the Vice President of Retail Services, and completes the above listed tasks in a timely and competent manner

All personnel within this job description shall be subject to cross-training into jobs within the organization based on Company needs.

SUPERVISORY RESPONSIBILITIES:

None

PHYSICAL DEMANDS:

The physical demands of this job include light physical activity performing activities of an administrative, productive and/or technical nature that must be met by the employee to successfully perform the essential functions of this job.

The employee must regularly talk or hear and reach with hands or arms. The employees must frequently stand, walk, and use hands to finger, handle or feel. The employee must occasionally sit, climb or balance, stoop, kneel, crouch or crawl and taste or smell.

The employee must occasionally lift up 10 pounds and up to 25 pounds. Vision requirements for this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The employee may occasionally work with the risk of electrical shock.

The noise level of the work environment is moderate.