Receptionist at KW Property Management LLC
Job Description
Job Description
Schedule:1st shift - 8:00am to 4:30pm,
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answer phone calls, take messages, and forward them to the appropriate person when necessary.
- Provides callers with information such as company address, directions to the property location, property fax numbers, website, and other related information.
- Type, make copies, send, and receive faxes.
- Assist residents in their concerns and complaints.
- Assist in preparing correspondence that needs to be mailed and/or faxed.
- Retrieve records as needed.
- File resident and guest information, documents, and correspondence.
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Provide new tenants with the following: Tenant form, Parking Pledge form, Gate Key form, and Vehicle Information form.
- Update and maintain filing system.
- Place orders and/or request services from property vendors.
- Distribute incoming mail and/or open it when necessary.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Position Type/Expected Hours of Work
Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
- High school diploma or GED; some college preferred
- Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills
- Minimum six months related experience and/or training.
- Bi-lingual English/Spanish may be required at some locations
- Previous work experience in the hospitality industry highly preferred
Position Supervision
Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KW Property Management & Consulting is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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