Receptionist & Office Coordinator at Vericel Corporation

At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care). 

Position Summary:

The Receptionist/Office Coordinator role is the first point of contact for employees and visitors, the face of the company, and as such displays a professional, positive, energic and helpful demeanor. Situated at the Front Desk of Vericel’s Cambridge location, this role will provide exceptional reception and administrative support to employees, outside visitors, vendors, and clients.

Schedule: This position is in-office Monday-Friday.

Position Scope:

• Oversee all front desk activities for Cambridge location such as greet visitors and notify staff of arrivals. Work with leader to ensure there is always coverage at the front desk.
• Support the SVP Operations and site head with various administrative tasks, can include scheduling meetings, processing expenses, planning large meetings or events and other tasks.
• Answer Vericel’s main phone line and direct callers to appropriate departments. Also includes addressing calls directed to work cell phone. Field emergency calls from within the site according to established protocols.
• Coordinate with building security staff to provide employees appropriate guidance or direct visitors upon arrival.
• Update TV monitors throughout the facility.
• Provide parking pass validations in accordance with established protocols.
• General business administrative tasks for facility such as: sort and distribute incoming mail or packages, administer Wishlist Recognition program, coordinate and or distribute food deliveries for business purposes, monitor and respond to Front Desk email requests.
• Work with facilities team to manage office supplies. Proactively manage proper inventory and costs accordingly.
• Be active participant and help plan/coordinate employee engagement events for the site.
• Support HR creating a seamless candidate and new hire experience, via interview activities, onboarding processes, first day guidance, name tags, badges, etc. as needed.
• On quarterly basis, work with SVP to schedule Cambridge All Hands meetings; coordinate audio-visual and technology requirements, order catering services, tables, chairs, etc., as needed.
• Other administrative responsibilities as required.

Qualifications:

• College degree preferred plus 1+ years of administrative experience OR High school diploma plus 4+ years of administrative experience.
• Expert with Microsoft Office 365 specifically Excel and PowerPoint.
• Excellent customer service and written/verbal communication skills.
• Experience in a professional office environment.
• Demonstrated use of discretion, professionalism and courtesy.
• Ability to sit for an extended period of time.
• Ability to occasionally lift up to 25 pounds.

Preferred Qualifications:

• Experience working with Concur to schedule travel and/or manage expense reports.
• Experience with coordinating large group or companywide events/meetings.

Why Vericel?

• Cutting-Edge Science: Work with a leading regenerative medicine product that is transforming patient care.
• Career Growth: Be a part of a growing organization with opportunities to expand your impact.
• Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about improving lives.

The hourly wage range Vericel reasonably and in good faith expects to pay for this position at the time of this posting is $24.04 to $32.69 per hour.

The actual salary offered will be determined based on factors such as the candidate’s qualifications, experience, and skills. Bonus, incentive pay, equity and benefits may be provided in addition to the base compensation listed above.

In accordance with Massachusetts law, Vericel provides the pay range that it reasonably and in good faith expects to pay for a particular and specific employment position at the time of posting or offer. This range is subject to change based on business needs, market conditions, and individual qualifications. Employees and applicants may request the pay range for their position or for a position to which they are applying. Retaliation for making such a request is strictly prohibited.

EEO Statement

All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer.

Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.