Receptionist - State Farm Agent Team Member at John Mallett - State Farm Agent

Benefits:

• 4 day work week
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
At the John Mallett State Farm Agency we have immense credibility and are a trusted neighbor in the Bluffton, SC community. Servicing the communities of Bluffton, Okatie, Hardeeville, and Ridgeland, SC since the early 1980s, we have provided excellent customer service to our clients, family, and friends.

Join our incredible team today to get your foot in the door in a stable, growing, and excellent career providing care and service for your fellow community members. We provide a positive work atmosphere with a four day work week as our team consists of hard working colleagues that earn and enjoy an extra day off. Many other perks including PTO, 401K, and many opportunities for advancement. Apply today!

ROLE DESCRIPTION:
John Mallett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Receptionist (in office, not remote), on the job training for future licensing (paid for by us), Mon, Tues, Wed, Fri 9-5. Paid lunch hour. Answering phone, taking payments, doing some service work, calling lapse list daily, keeping up with inventory, scheduling appointments, asking about life insurance, etc.
Requirements: Dependable, team player, outgoing, not someone who only does what is handed to them but wants to do more and eventually become licensed. We prefer to promote from within, starting with Receptionist, then promoting to Service, then eventually (when we have an opening/need) moving into licensing.