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Marianne Fenley - State Farm Agent

Receptionist - State Farm Agent Team Member at Marianne Fenley - State Farm Agent

Marianne Fenley - State Farm Agent Yucca Valley, California

Job Description

Job Description

Job Description
Benefits:
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
Fenley Insurance Agency, Inc. is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks & projects.
  • Running office errands as needed (picking up supplies, going to post office & bank).
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role preferred
  • High degree of self-discipline and motivation; able to work independently with minimal supervision
  • Excellent communication (written, verbal & listening) skills to assist customers and coordinate with other agency team members.
  • Proactive problem-solving, detail-oriented, and excellent organizational and time management skills.
  • Comfortable with engaging in sales conversations.
  • Reliable transportation
  • Proficient in the use of Microsoft Office Products: Excel, Word, Outlook, and PowerPoint.

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