Receptionist - State Farm Agent Team Member at Matt Roe - State Farm Agent

Benefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:
I opened my agency in 2006, and today were a close-knit team of three team members plus myself. Before becoming an agent, I worked as a financial advisor with HSBC, which gave me a strong foundation in helping people protect and grow their financial futures. Im a proud Syracuse graduate, and basketball has been a big part of my life I played in college and then professionally for seven years in Europe. Outside of work, Im a proud parent of two college-aged kids and a dog lover with two pups at home.

We believe in rewarding hard work and supporting a healthy work-life balance. Our team members enjoy two weeks of paid vacation, two additional sick days, and 35 days off throughout the year. We rotate time off so everyone gets a break regularly, and annual raises of 45% are standard.

Our office culture is collaborative, professional, and growth-focused. Were looking for someone who is reliable, personable, and enjoys solving problems while multitasking in a fast-paced environment. You should be someone who thrives on helping others, gets along well with a team, and is eager to build a long-term career especially if you have aspirations of becoming an agent yourself.

If youre motivated to grow, want to make a difference, and are ready to build a lasting career in a supportive, team-oriented environment, this could be the perfect opportunity for you.

ROLE DESCRIPTION:
Matt Roe - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.