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Ryan Salmons - State Farm Agent

Receptionist - State Farm Agent Team Member at Ryan Salmons - State Farm Agent

Ryan Salmons - State Farm Agent Wheelersburg, Ohio

Job Description

Job Description

Job Description
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
Ryan Salmons State Farm is seeking an organized and dependable professional with superior customer service skills.
This position is customer-facing and requires a friendly and positive attitude, excellent communication skills, and ability to organize a busy schedule.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
  • Identify customer needs and provide in-office leads to the sales team.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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