Receptionist - State Farm Agent Team Member at Wayne Shoemaker - State Farm Agent

Benefits:

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing

ROLE DESCRIPTION:
Wayne Shoemaker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking an outgoing individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is a dedicated worker, highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Desire Full-time worker but will consider Part-time
• 2 years experience in a receptionist or customer service role.
• Strong work ethic and work habits, shows up to work and on time
• Complete two pre-employment assessments about 30 mins each.
• Insurance licensing required within 6 months of employment
• Bilingual - Spanish preferred
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable talking with customers.
• Basic computer skills, including Microsoft Office and CRM systems.