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Reception/Registry Staff Kidlavie Alabama LLC at Kidlavie Alabama Llc
Kidlavie Alabama Llc
Mobile, Alabama
Administration
Posted 0 days ago
Job Description
Job Description
Job Description
Position Overview
The Reception/Registry Staff member is the first point of contact for guests at KidLavie Alabama LLC. This role is responsible for greeting families, handling guest check-ins and registrations, answering inquiries, and supporting administrative tasks to ensure a smooth and welcoming experience.
Primary Responsibilities
The Reception/Registry Staff member is the first point of contact for guests at KidLavie Alabama LLC. This role is responsible for greeting families, handling guest check-ins and registrations, answering inquiries, and supporting administrative tasks to ensure a smooth and welcoming experience.
Primary Responsibilities
- Greet and welcome guests with a friendly, professional attitude.
- Manage guest registration for playground entry, birthday parties, workshops, and events.
- Answer phone calls, respond to emails, and provide information about services, packages, and schedules.
- Handle reservations, event bookings, and process payments through the POS system.
- Maintain accurate records of guest registrations, attendance, and transactions.
- Coordinate with other departments (kitchen, art, event staff) to ensure smooth guest experiences.
- Keep reception and waiting areas clean, organized, and guest-ready.
- Assist with administrative tasks such as filing, scheduling, and report preparation.
- Address guest inquiries and escalate issues to management when necessary.
- Previous experience in customer service, reception, or hospitality preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and stay organized in a busy environment.
- Comfortable using computers, scheduling software, and POS systems.
- Friendly, professional, and reliable.
- Flexible to work evenings, weekends, and holidays.
- Friendly, family-focused work environment.
- Opportunities for career growth within Kidlavie Alabama LLC.
- Employee perks and discounts.
- Training in guest service, scheduling, and administrative tasks.
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