Regional Director, Service at CoolSys
Job Description
The Service Regional Director provides leadership to a service region. This individual will manage local Service Managers who direct all the field service activities in multiple branches. They will lead an organization of around 80-140 individuals.
Position will be based out of one of one of our branches in Denver, CO, Las Vegas, NV, Phoenix, AZ, or Salt Lake City, UT.
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management.With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of Americas Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
Competitive pay: $190,000 - $215,000/ year + bonus
Benefits: Medical, Dental, Vision and Prescription coverage.
Paid vacation, holidays, and floating holiday.
401(K)with Company match.
Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
Tuition reimbursement.
Employee discountson vehicles, hotels, theme parks, select cell phone bills and so much more.
Pet Insurance.
Legal Plan, and ID Theft Protection.
- Drive a culture of Safety and ensure safety procedures are followed.
- Sets and monitors financial and non-financial goals and objectives for the region.
- Grow service footprint to other underserved markets within the region.
- Promotes and fosters teamwork within the region and across functions.
- Provides coaching to the service leadership team.
- Forecasts current and future resource requirements.
- Provides timely performance feedback, training, and coaching to develop to subordinate.
- Ensures customer satisfaction and strong, positive ongoing relationships with customers.
- Resolves issues and problems that impact customer satisfaction.
- Supports the sales organization to achieve revenue and profitability objectives.
- Initiates and leads operational excellence and continuous process improvement.
- Provides key input to budgetary expectations for operations of responsibility
- Drives expansion into desirable verticals and new customer offerings
- Provides technical assistance where required to service management
- Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
- Performs other duties as assigned.
- Bachelors degree in mechanical or electrical engineering preferred.
- MBA preferred.
- Demonstrated leadership skills.
- Manages managers and can effectively accomplish goals and objectives through subordinate managers.
- Demonstrated ability leading a service and repair organization.
- Demonstrated strong customer service skills, ability to proactively address customer issues and concerns, ability to forge strong working relationships with senior level customer representatives.
- Demonstrated business and project management skills including financial reports and general knowledge of accounting principles.
- Demonstrates knowledge of current and emerging refrigeration and HVAC technologies.
- Effective communicator with customer contacts.
- Drivers license and good driving record.
- Requires overnight travel.
- Requires 50% travel.
Today, there are 27 different companies that make up the CoolSys family of brands.Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
CoolSysis an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristicsare encouraged to apply.
Pre-employment background screening (criminal andMVR for driving positions) and drug testing arerequiredfor all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Required
Preferred
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