Remote Insurance Customer Service Rep at Ryan Bowler Allstate Insurance
Job Description
Job Description
At Ryan Bowler Allstate Insurance, were redefining what it means to work in insurance. Founded on over a decade of industry experience, this agency was established for high-performing individuals who value meaningful work in a supportive, growth-focused environment. We believe in effort, integrity, and ownership, and we reward individuals who demonstrate all three. With hands-on leadership, a collaborative team dynamic, and a clear mission to protect what matters most to our clients, we dont just fill roles, we build careers.
Were hiring a full-time Remote Insurance Customer Service Representative to support our growing agency. This fully remote role is ideal for someone who takes pride in delivering exceptional service, is detail-oriented, and seeks more than just a job; they want a long-term opportunity to grow within a dynamic, people-first organization.
- Base salary of $40,000 to $60,000 based on experience
- Fully remote position
- Early-leave incentives for top performers
- Bonus opportunities tied to performance and customer retention
- One-on-one mentorship and a clear path to Service Manager
- Milestone recognition and cross-training opportunities in sales or leadership
If you're dependable, kind, and ready to grow in a rewarding career, we want to hear from you. Apply today!
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Mon-Fri Schedule
Evenings Off
Weekends Off
Bonuses for Top Performers
Responsibilities
- Support customers with policy updates, billing, and general questions
- Assist with claims processes, guiding clients with empathy and clarity
- Ensure accurate documentation and timely follow-ups
- Build client loyalty through proactive service and retention outreach
- Create positive experiences in every client interaction
- Serve as a calm, reliable voice during stressful or urgent situations
- Collaborate with team members to uphold service excellence
Requirements
- Must have active insurance license
- Strong communication and active listening skills
- Compassionate, patient, and solution-oriented approach
- Excellent attention to detail and organizational habits
- Ability to stay composed under pressure
- Self-motivated, dependable, and team-oriented
- Tech-savvy and comfortable working in a fully remote setup
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