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Representative, Enrollment I at Spectraforce Technologies
Spectraforce Technologies
Columbia, South Carolina
Administration
Posted 1 days ago
Job Description
Role Name: Enrollment Representative I
Location: Columbia, SC 29203
Work Environment: Remote (4 weeks of Onsite training is required)
Schedule: M-F, 8:00AM-4:30PM or 8:30AM-5:00PM
Contract length: 3 months assignment with possible conversion
Job Summary:
Duties/About the role:
Job Requirements:
Required EDU: High School Diploma or equivalent.
Required Software and Tools (Hands on experience required): Microsoft Office
Soft skills: NA
Nice to have/Preferred skills:1 year-of customer service, administrative/clerical support, and/or membership/billing/accounts experience.
Preferred Specialized Training: Office technology or secretarial science.![]()
Location: Columbia, SC 29203
Work Environment: Remote (4 weeks of Onsite training is required)
Schedule: M-F, 8:00AM-4:30PM or 8:30AM-5:00PM
Contract length: 3 months assignment with possible conversion
Job Summary:
Duties/About the role:
- Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, and database updates.
- 50% Receives and logs subscriber and member enrollment applications to the system. Processes/keys applications including new enrollments, terminations/cancellations, changes, and renewals. Updates all electronic enrollment files. Works edit/error reports generated from membership transactions.
- 30% Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing. May prepare and issue contracts, benefit books, and standard/custom ID cards.
- 10% Responds to and resolves customer inquiries. Contacts plan administrators and internal and external customers to resolve issues/problems.
- 10% Participates in special projects as assigned related to enrollment, billing and reconciliations.
Job Requirements:
Required EDU: High School Diploma or equivalent.
Required Software and Tools (Hands on experience required): Microsoft Office
Soft skills: NA
Nice to have/Preferred skills:1 year-of customer service, administrative/clerical support, and/or membership/billing/accounts experience.
Preferred Specialized Training: Office technology or secretarial science.
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