Reservationist at McGuire Moorman Lambert Hospitality HQ

At McGuire Moorman Lambert Hospitality (MML), we’re known for creating some of the world’s most memorable hospitality experiences — where food, design, and service come together seamlessly. Our portfolio includes some of Austin’s most celebrated restaurants, and we’re continuing to grow across Texas and beyond.

We’re looking for a Part-Time Reservationist to join our team! This role is perfect for someone with a friendly phone presence, strong attention to detail, and a genuine passion for hospitality. You’ll assist guests with reservations across all MML restaurants, ensuring each interaction reflects the warmth and professionalism of our brand.

Schedule:

• Evening/PM shifts only (up to 20 hours per week)

• Weekend availability required

What You’ll Do:

• Handle inbound calls, emails, and online reservation requests

• Manage bookings, waitlists, and guest notes through the reservation system

• Communicate with restaurant teams to coordinate seating and special requests

• Provide guests with accurate information about restaurant hours, menus, and policies

• Maintain a calm, professional, and courteous demeanor at all times

What We’re Looking For:

• Strong verbal communication and phone etiquette

• Experience in customer service or hospitality preferred

• Familiarity with reservation systems (like Resy or OpenTable) a plus

• Reliable, organized, and comfortable working evenings and weekends

Perks and Benefits:
Restaurant and retail discounts, wine education reimbursement, referral incentives, and opportunities to grow within MML Hospitality. 

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend for all qualified applicants to be given equal opportunity and for selection decisions based on job-related factors.