Job Description

This fall, SUSHISAMBA makes its highly anticipated Los Angeles debut, bringing its iconic blend of Japanese, Brazilian, and Peruvian culture to the heart of West Hollywood.

With locations in some of the world’s most dynamic cities—Las Vegas, London, Dubai, Singapore and now L.A.—SUSHISAMBA is known for culinary creativity, immersive design, and a high-energy atmosphere unlike any other.

We’re on the lookout for passionate and dynamic reservationists to join our opening team and help deliver unforgettable hospitality in a one-of-a-kind setting.

What You’ll Do:

Availability to work evenings, weekends and most holidays
Communicating clearly and effectively with guests and co-workers
Answer telephones in a prompt manner with appropriate scripting
Answer all email enquiries promptly, accurately and with appropriate templates, if necessary
Receive and record guests’ dining reservations on SevenRooms, correctly and appropriately:
Accurate allocation of tables in the correct restaurant
Ensuring that all appropriate communications are followed with all bookings
Promote and distribute information about SUSHISAMBA events and promotions
Maintain contact with the General Manager and Sales Manager to ensure that booking details are handled properly and guest concerns are addressed
To stay up-to-date with general knowledge about SUSHISAMBA concept and cuisine
To stay up-to-date with Los Angeles events, restaurant trends and transport issues
To be able to prepare reports for the restaurant per shift, if necessary and requested.
Other duties may be assigned

What We’re Looking For:

Previous experience working as a Reservationist within a fast-paced environment
Excellent communication skills in the English language both written and verbal
The ability to maintain and follow processes and standards
Drive and ambition with the desire to learn and grow within the team
Full ownership of your role
Valid documentation of your right to work in the U.S.

What We Offer:

$25 per hour
The chance to be part of a world-renowned brand’s LA debut
Ongoing training and clear opportunities for growth
Healthcare contributions for eligible employees with the option for employees to include dental and vision insurance
401k retirement plan
Long service awards
50% discount when dining at SUSHISAMBA
Holiday parties
Free daily staff meals on duty
Quarterly company sponsored employee events
Access to 24/7 employee assistance program

Ready to make your mark?  Join SUSHISAMBA and be part of one of the most exciting openings in Los Angeles. 

Drop in to our Recruitment Open Day, meet our team and hear about the exciting opportunities available.

To register your interest, please apply following the link below, alternatively, please simply drop into our event. Full details below:

Location: The Godfrey Hotel Hollywood, 1400 N. Cahuenga Blvd, Los Angeles CA 90028

When:      Monday October 20th – Wednesday October 22nd

Timings:  10am – 5pm daily

We look forward to meeting you!

Reservationist at SUSHISAMBA Los Angeles

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