Resident Assistant/Security/Transport at Elijah House Foundation

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Job Title: Resident Assistant/Security/Transport

Classification: Non-exempt

Reports to: Facilities Administrator

Position Overview

This position plays a key role in maintaining a safe and secure environment for residents and employees. It is responsible for the supervision of residents in the evening and nighttime hours ensuring program rules and policies are followed, monitoring clients in detox, and assisting supervisory staff as needed. This position will also transport clients safely as needed and authorized to and from the facility.

Essential Functions

· Maintains order and security of residents in the facility.

· Monitor property entrances and exits

· Respond to resident needs, conflicts and emergency situations in a preventative fashion as to

reduce volatile situations and provide crisis intervention, when needed

· Authorize entrance of people and vehicles

· Report any suspicious behaviors and happenings

· Secure all exits, doors, and windows

· Monitor surveillance cameras when needed

· Respond to alarms and react in a timely manner

· Transport clients to and from facility as needed and authorized

· Monitor clients in detox for withdrawal symptoms, changes in behavior, or medical complications.

· Observe self-administration of prescribed and over-the-counter medications according to physician orders and facility policies.

· Provide support and reassurance to clients experiencing withdrawal, while maintaining appropriate boundaries.

Other Duties and Responsibilities

· Participate in proactive team efforts to achieve departmental and company goals

· Provide leadership to others through example and sharing of knowledge/skills

· Provide excellent customer service to clients, vendors, suppliers, and staff

· Perform other duties as assigned

Supervisory Responsibility

This position will not have any supervisory responsibilities

Travel

Minimal travel (up to 20%) to different locations

Mental and Physical Demands

· Moderate physical activity performing non-strenuous daily activities

Physical Demands % of time

Stand 65%

Walk 75%

Sit 35%

Use of hands and fingers 90%

Stoop, Kneel, Crouch or Crawl 80%

Lift up to 10 pounds 40%

Lift 25 pounds or more 50%

Work Environment

· Variations between well-lit, heated and/or air-conditioned indoor office/production setting with adequate ventilation and non-regulated outdoor setting

· Moderate noise, outdoor nature and business office with computers and printers

Education, Experience, Certifications, and Licenses

· High School Diploma or GED

· CPR/First Aid Certification (or ability to obtain upon hire)

· Valid Driver License with Clean Driving Record – REQUIRED

· Minimum 1 year experience in security, transportation, AOD facility, or related role.

· Knowledge of boundaries, confidentiality (HIPAA), and AOD program safety practices

Core Competencies

· Excellent verbal and written communication skills.

· Proficient ability to read and interpret simple instructions and diagrams.

· Excellent problem-solving skills with the ability to think outside of the box to resolve problems.

· Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

· Excellent organizational skills and attention to detail.

· Ability to maintain, complete, and submit reports on a daily basis

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities, and activities may change at any time with or without notice.