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Retail Associate at TRC Talent Solutions
TRC Talent Solutions
Atlanta, Georgia
Sales
Posted 0 days ago
Job Description
Job Description
Job Description
Job Title: Customer Service Representative
Location: Atlanta, Georgia
Shift: Thursday - Sunday, 10AM-6PM
Pay: $18-20/hr. (depends on experience)
Summary: The Customer Service Representative is responsible for creating a positive in-store experience by assisting customers with product sales, rentals, and accessories while supporting general store operations. This position blends retail sales with customer engagement, product education, and light technical support to represent an active, outdoor-focused brand and lifestyle.
Essential Job Duties & Responsibilities
- Greet and assist customers in selecting e-bikes, accessories, and rentals
- Explain product features, benefits, and maintenance basics in a clear, engaging way
- Conduct test rides and ensure safe operation of all e-bikes
- Handle sales transactions, inventory updates, and rental reservations using POS systems
- Maintain a clean, organized, and visually appealing showroom
- Assist with merchandising, restocking, and light bike assembly or adjustments
- Support marketing efforts such as local events, demos, and community rides
- Provide exceptional post-sale service to ensure long-term customer satisfaction
Qualifications & Requirements
- Prior experience in retail, hospitality, or customer service (bike shop experience a plus)
- Strong communication and interpersonal skills with a customer-focused attitude
- Passion for cycling, outdoor recreation, or maintaining an active lifestyle
- Ability to work independently and collaboratively as part of a team
- Comfortable learning and explaining product features and technical details to customers
- Proficient with computers and POS systems; able to process transactions accurately
- Weekend and occasional event availability required
- Ability to stand for extended periods and lift/move bicycles or boxes up to 50 lbs
- Comfortable working in both indoor and outdoor environments
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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