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Sales Rep at H&R Group US, Inc.
H&R Group US, Inc.
Houston, Texas
Sales
Posted 2 days ago
Job Description
Job Description
Job Description
ROLE TITLE:
SALES REPRESENTATIVE – SPECIALTIES - NAFTA
LOCATION :
USA – HOUSTON
MANAGER :
GENERAL MANAGER, H&R GROUP US, INC.
ROLE EXPECTATIONS:
Growth of company business through sales opportunities
Customer relationships, pricing and sampling
Document intelligence and information via CRM and Visit Reports with effective and timely communications
Compliance with company policies and processes
ROLE DIMENSIONS:
Organization turnover: $40 M per year with engagement in sales and distribution of specialty oil and wax products for tire & rubber, elastomer & plastics, cosmetic & personal care, adhesive applications…
People management: No direct reports
Primary Interfaces:
•General Manager (Houston)
•Customer Service (Houston)
•Sales Managers
•Product Managers – Specialty products (Hamburg, Germany)
•Export Manager (Hamburg, Germany)
•Technical Manager – (Houston)
Primary markets for the role: tire & rubber, elastomers & plastics, technical rubber goods, cosmetics & personal care, adhesives, and pharmaceuticals.
KEY ROLE
RESPONSIBILITIES
•NAFTA customer sales growth; lead follow up; customer acquisition
•Customer lead investigations and projects as assigned
•Customer relationship development for assigned accounts
•Customer quotations – new leads; assigned accounts and H&R affiliates
•Customer price lists
•Sample (sales) process owner: requests samples; documents and updates outcome of client evaluation on time metrics (defined below)
•CRM – documents sales leads and investigations and contacts; assists Sales Managers with visit report and sample follow up
•Transaction economic evaluation to determine profitability (Quote Worksheet)
•Customer pricing notifications and documentation; direct accounts and assist to Sales Managers and General Manager
•Customer Satisfaction Sales Coordinator for clients information to be used in the annual assessment
Performance metrics
Respond to lead emails or calls within 1 business day
Weekly report on sample status
Reports - weekly (end of business on Tuesdays) on sales development leads and assigned accounts
Submit CRM visit/call reports within 1 business day of the activity.
KEY ISO PROCESS or INSTRUCTION RESPONSIBILITES•4.1Data, document and information management
•4.6 Sales & Marketing
•4.9 Measurement, analysis and improvement (customer focus)
SKILLS, KNOWLEDGE, EXPERIENCE & EDUCATION
•Bachelor degree (chemistry, materials science, etc.)
•Hands-on experience in technical sales (minimum 2 years)
•Strong interpersonal and communication skills
•Strong ability to take initiative and work independently
SALES REPRESENTATIVE – SPECIALTIES - NAFTA
LOCATION :
USA – HOUSTON
MANAGER :
GENERAL MANAGER, H&R GROUP US, INC.
ROLE EXPECTATIONS:
Growth of company business through sales opportunities
Customer relationships, pricing and sampling
Document intelligence and information via CRM and Visit Reports with effective and timely communications
Compliance with company policies and processes
ROLE DIMENSIONS:
Organization turnover: $40 M per year with engagement in sales and distribution of specialty oil and wax products for tire & rubber, elastomer & plastics, cosmetic & personal care, adhesive applications…
People management: No direct reports
Primary Interfaces:
•General Manager (Houston)
•Customer Service (Houston)
•Sales Managers
•Product Managers – Specialty products (Hamburg, Germany)
•Export Manager (Hamburg, Germany)
•Technical Manager – (Houston)
Primary markets for the role: tire & rubber, elastomers & plastics, technical rubber goods, cosmetics & personal care, adhesives, and pharmaceuticals.
KEY ROLE
RESPONSIBILITIES
•NAFTA customer sales growth; lead follow up; customer acquisition
•Customer lead investigations and projects as assigned
•Customer relationship development for assigned accounts
•Customer quotations – new leads; assigned accounts and H&R affiliates
•Customer price lists
•Sample (sales) process owner: requests samples; documents and updates outcome of client evaluation on time metrics (defined below)
•CRM – documents sales leads and investigations and contacts; assists Sales Managers with visit report and sample follow up
•Transaction economic evaluation to determine profitability (Quote Worksheet)
•Customer pricing notifications and documentation; direct accounts and assist to Sales Managers and General Manager
•Customer Satisfaction Sales Coordinator for clients information to be used in the annual assessment
Performance metrics
Respond to lead emails or calls within 1 business day
Weekly report on sample status
Reports - weekly (end of business on Tuesdays) on sales development leads and assigned accounts
Submit CRM visit/call reports within 1 business day of the activity.
KEY ISO PROCESS or INSTRUCTION RESPONSIBILITES•4.1Data, document and information management
•4.6 Sales & Marketing
•4.9 Measurement, analysis and improvement (customer focus)
SKILLS, KNOWLEDGE, EXPERIENCE & EDUCATION
•Bachelor degree (chemistry, materials science, etc.)
•Hands-on experience in technical sales (minimum 2 years)
•Strong interpersonal and communication skills
•Strong ability to take initiative and work independently
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