Job Description

Benefits:

Employee discounts
Flexible schedule
Training & development

Position Summary:

We are seeking a highly organized, customer-focused, and energetic Salon Coordinator/Manager to oversee the daily operations of our salon. This individual will be the face of our business, responsible for delivering exceptional customer service, managing staff schedules, maintaining inventory, and ensuring a seamless client experience.

Key Responsibilities:

Client Experience & Front Desk Operations

Greet and check in clients with professionalism and warmth
Manage appointment bookings via phone, email, and online system
Handle client concerns or complaints with diplomacy and efficiency
Promote retail products and upsell services when appropriate

Staff Management & Scheduling

Create and manage staff schedules, ensuring proper coverage
Assist with on boarding, training, and mentoring team members
Conduct regular team meetings to communicate updates, goals, and feedback
Support a positive team culture and address interpersonal issues as needed

Administrative & Financial Oversight

Maintain daily cash register and reconcile end-of-day transactions
Manage client records and ensure confidentiality
Oversee payroll submissions and staff timekeeping
Assist in budgeting, cost control, and achieving revenue targets

Inventory & Supply Management

Monitor inventory levels for products and supplies
Place orders with vendors and manage deliveries
Conduct regular stock checks and ensure storage areas are organized

Marketing & Promotion

Assist with salon promotions, events, and marketing campaigns
Manage social media accounts (optional depending on role scope)
Track client satisfaction and encourage return visits and referrals

Qualifications:

High school diploma or equivalent; college education preferred
Minimum 2 years of experience in a salon, spa, or hospitality environment
Previous experience in a supervisory or management role is highly desirable
Proficiency with salon software (e.g., Mindbody, Vagaro, or similar)
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
A passion for beauty, wellness, and delivering high-quality service

Work Environment & Schedule:

Fast-paced salon environment with frequent client interaction
Must be available to work evenings, weekends, and holidays as needed
Physical requirements include standing, walking, and occasional lifting

Compensation & Benefits:

Competitive hourly wage or salary (based on experience)
Commission or bonus opportunities
Employee discounts on services and retail products
Paid time off and other benefits (if applicable)

To Apply:
Please submit your resume and a brief cover letter explaining your interest and qualifications for this position to [[email protected]].

Salon Manager at Blo Homewood

Job Description

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