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Scheduling Specialist at Smart Home Consulting Group
Smart Home Consulting Group
Bethesda, Maryland
Finance
Posted 0 days ago
Job Description
Job Description
Job Description
Benefits:
Position: Scheduling Specialist
Location: Bethesda, MD (On-site)
Employment Type: Full-time
Compensation: $50,000 $55,000 annually
About the Role
We are seeking an energetic and detail-oriented Scheduling Specialist to join our team in our Bethesda office. This role is essential to ensuring smooth coordination between clients, technicians, and internal teams. The ideal candidate will bring a great attitude, strong communication skills, and excellent organizational abilities to help deliver a top-notch client experience.
Key Responsibilities
Qualifications
What We Offer
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Position: Scheduling Specialist
Location: Bethesda, MD (On-site)
Employment Type: Full-time
Compensation: $50,000 $55,000 annually
About the Role
We are seeking an energetic and detail-oriented Scheduling Specialist to join our team in our Bethesda office. This role is essential to ensuring smooth coordination between clients, technicians, and internal teams. The ideal candidate will bring a great attitude, strong communication skills, and excellent organizational abilities to help deliver a top-notch client experience.
Key Responsibilities
- Manage and coordinate daily and weekly schedules for technicians, service calls, and projects.
- Communicate with clients to confirm appointments, updates, and reschedules as needed.
- Collaborate with operations and sales teams to align schedules with client priorities and project timelines.
- Track scheduling conflicts, urgent requests, and ensure proper follow-through.
- Maintain accurate records in scheduling and support platforms. (CRMs)
- Generate reports and updates for management to ensure visibility of team schedules.
- Provide timely updates to technicians and clients about changes or adjustments.
Qualifications
- 2+ years of experience in scheduling, dispatching, or client coordination (service or project-based industries preferred).
- Proficiency with CRMs, Microsoft Office Suite, and other standard business software.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to multitask, prioritize, and stay calm under pressure.
- Team-oriented with a professional, positive, and customer-first attitude.
What We Offer
- Competitive salary range of $50,000 $55,000 annually.
- Health, dental, and vision insurance.
- Paid time off (PTO) and holidays.
- 401(k) with company match.
- Opportunities for professional growth and advancement.
- A collaborative, supportive work environment.
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