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Smart Home Consulting Group

Scheduling Specialist at Smart Home Consulting Group

Smart Home Consulting Group Bethesda, Maryland

Job Description

Job Description

Job Description
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position: Scheduling Specialist
Location: Bethesda, MD (On-site)
Employment Type: Full-time
Compensation: $50,000 $55,000 annually

About the Role


We are seeking an energetic and detail-oriented Scheduling Specialist to join our team in our Bethesda office. This role is essential to ensuring smooth coordination between clients, technicians, and internal teams. The ideal candidate will bring a great attitude, strong communication skills, and excellent organizational abilities to help deliver a top-notch client experience.

Key Responsibilities


  • Manage and coordinate daily and weekly schedules for technicians, service calls, and projects.

  • Communicate with clients to confirm appointments, updates, and reschedules as needed.

  • Collaborate with operations and sales teams to align schedules with client priorities and project timelines.

  • Track scheduling conflicts, urgent requests, and ensure proper follow-through.

  • Maintain accurate records in scheduling and support platforms. (CRMs)

  • Generate reports and updates for management to ensure visibility of team schedules.

  • Provide timely updates to technicians and clients about changes or adjustments.


Qualifications


  • 2+ years of experience in scheduling, dispatching, or client coordination (service or project-based industries preferred).

  • Proficiency with CRMs, Microsoft Office Suite, and other standard business software.

  • Strong organizational skills and attention to detail.

  • Excellent communication skills, both written and verbal.

  • Ability to multitask, prioritize, and stay calm under pressure.

  • Team-oriented with a professional, positive, and customer-first attitude.


What We Offer


  • Competitive salary range of $50,000 $55,000 annually.

  • Health, dental, and vision insurance.

  • Paid time off (PTO) and holidays.

  • 401(k) with company match.

  • Opportunities for professional growth and advancement.

  • A collaborative, supportive work environment.


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