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Lumen Technologies

Senior Director, Chief of Staff at Lumen Technologies

Lumen Technologies Monroe, Louisiana

Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Senior Director, Chief of Staff to the EVP, Chief Marketing Officer will be a motivated and adaptable individual who will ensure the Senior Executive can execute against defined priorities. This individual will help the EVP,CMO identify the areas where they must direct their focus and help streamline activities. The Chief of Staff also partners closely with the Executive Assistant to strategically manage the leader's time and help determine fit with the priorities. This role is critical to the systematic operating function of the Lumen Marketing leadership team as we transform our business.

The Main Responsibilities

* Critical advisor to the EVP, CMO and subsequent leadership team in progressing key objectives and identifying and solving challenges
* Partner with cross functional leadership teams on the creation of the annual strategy & plan. Develop the organization goals, KPIs and success metrics. Maintain and keep strategy presentations up to date
* Develop and refine rhythm of business to ensure visibility by consistent monitoring of the business objectives, including all key leading indicators from a financial and operational perspective
* Manage annual budget
* Define and execute direct and extended staff meeting agendas. This includes cadence of town halls, management meetings, 1 on 1 reviews, and operation reviews
* Ensure executive is thoroughly prepared for all external and large internal meetings; manage necessary prep calls, ensure prep information is consolidated into a digestible format, etc
* Develop key messages and create presentations on behalf of senior executive by representing and communicating the priorities of leadership across the entire Lumen organization
* In addition to partnering with HR on people planning (work force planning, location strategy, org structure management, and people metrics) this individual will also partner with all support functions (Finance, Strategy, Procurement, etc)
* Manage and drive critical cross-functional initiatives including CEO Change Imperatives and Stop List
* Provide oversight of, and creation of, linkages for cross-functional projects, initiatives, and efforts across the senior leadership team
* Other duties as assigned

What We Look For in a Candidate

* Proven track record of success in an operational role where executive priorities are translated into actionable plans that can be tracked.
* Executive presence and excellent communication skills
* Ability to navigate complex stakeholder management situations
* Attention to detail across a broad range of contexts and topics
* Advanced PowerPoint, Excel and Word skills
* Experience with multiple areas of finance, business transformation and/or management consulting is a plus
* The ideal candidate will have 10+ years' experience in a similar role with a Bachelor's degree

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$171,447 - $228,596 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$180,020 - $240,026 in these states: CO HI MI MN NC NH NV OR RI
$188,592 - $251,456 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits
Bonus Structure

#LI-Remote

Requisition #: 340673

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


Application Deadline
11/19/2025

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