Senior Key Accounts Coordinator at Central Garden & Pet

Description

Our Pet Distribution Segment is hiring a Senior Key Accounts Coordinator in the Louisville, KY area.KEY RESPONSIBILITIESAccount Receivable and Accounting Functions Act as liaison between Central Pet Accounts Receivable department and FDM customers as well as Central Pet FDM managers, sales support, merchandisers and the leadership team. Coordinate resolution for billing issues related to invoices, deductions and pricing including but not limited to opening claims directly with vendors and/or disputing with customers. Work in customer information portals for AR resolution and reporting for Kroger, Giant Eagle, and Schnucks.

• Run Kroger weekly 895 inbound EDI data and report to the FDM team and operations team all item short pays and item pricing discrepancies. Work directly with CP FDM leadership as an immediate remedy to avoid negative adverse financial impacts.
• Process direct Prelude system invoice adjustments weekly using Krogers 895 data.
• Verify accuracy of customers AR statements monthly and execute resolution for any past due balances/credits.
• Directly work with the manufactures and help manage the internal processes for promotional funding and programs including submitting claims and documentation to vendors for credits.
• Maintain Krogers reserve funds account and the backup documents that are used to cover non-vendor billed AR activity including post audits from Kroger, inventory adjustments in Prelude and labor costs involved in functions completed by company or third-party merchandisers for non-Vendor billed activity.

Inventory OversightAssist Central Pet purchasing for item ordering activities for FDM customers.

• Maintain external customer product master lists so purchasing understands the product demands and needs (store counts) by each Central Pet facility.
• Review weekly customer product backorders using the Tableau platform and advise purchasing how to help improve fill rates for customers and advise warehouses of priority level receiving.

Customer Data Information Integrity

• Work directly with customers warehouses to ensure compliance with customers shipping/EDI/labeling requirements and delivery integrity.
• Act as liaison for Central Pet IT to ensure compliance regarding NEX and EDI data requirement issues.
• Monitor all EDI inbound and outbound customer data integrity and work with FDM leadership team and customer to correct systems as needed including all new customer setup requests to Credit. Admin.
• Work directly with Grocery Field Mangers to maintain internal systems and external (Excel) customer master data including service schedule, field merchandiser information, delivery and service days as well as Central warehouse information.
• Maintain data within ordering tracking system in Prelude to ensure timely deliveries (missing order report) and be able to identify stores with no orders to CP division supervisors and FDM leadership.
• Work within Krogers centralized vendor management system (Supplier Hub) and maintain Central Pets company profile including general information, insurance information, organization contacts, remit and banking information, facilities information including suppliers and item information sold to Kroger.
• Assist with completing customers required forms for item setup and price changes. Help maintain Prelude system price matrixs(contracts) for FDM customers which communicates to the external Movista ordering application used by merchandisers.

QUALIFICATIONS

• College education desired or five+ years relevant work experience
• Good written and oral communications skills
• Detail oriented and ability to manage multiple tasks
• Experience with MS Office Suite including Excel, Word, Outlook and PowerPoint
• Coachable and willingness to participate in self-development

BENEFITS PACKAGE & EMPLOYEE PROGRAMS:

• Comprehensive Medical, Dental, and Vision Insurance
• Free Life and Disability Insurance
• Health and Dependent Care Flexible Spending Accounts
• 401k with 3% company match and annual employer discretionary contribution
• Paid vacation, holidays and sick time
• Employee Assistance Program
• Access to thousands of free online courses
• Discounts on cell phones, movie tickets, gym memberships, and more!
• Education Assistance (both college degrees and professional certifications)
• Referral Program with cash bonus
• Access to on-demand pay
• Paid parental leave
• A more complete list of benefits can be found here www.CentralBenefits.org

Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Companys innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro, Aqueon, Cadet, Farnam, Ferry-Morse, Four Paws, Kaytee, K&H, Nylabone and Pennington, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.