Senior Manager, Configuration at VirtualVocations

A company is looking for a Senior Manager to lead their Configuration Solutions team.Key ResponsibilitiesLead and manage a team of System Analysts and configuration specialists, focusing on performance and developmentOversee production deployments, incident resolution, and analyze business requests for system configurationsContinuously improve configuration processes and ensure compliance with Quality Assurance and Change Control proceduresQualificationsBachelor's degree in management, MIS, CIS, CS, or equivalent experienceMinimum 8+ years of team leadership experience in IT, preferably in Financial or Prepaid TechnologiesStrong technical background with knowledge of ServiceNow/JIRA, Microsoft SQL Server, and Core/Enterprise JavaExperience in process re-engineering consulting or change management is a strong plusDemonstrated ability to foster teamwork and work effectively in a fast-paced, cross-functional environment