Canon U.S.A., Inc. in Melville, NY is currently seeking a Senior Quality Engineering Specialist. The Senior Quality Engineering Specialist will provide technical support to service organizations for B2B and consumer electronics including broadcast lenses, cinema, Pan/Tilt/Zoom, and imaging camera products and software's. Create, maintain and update technical process and procedure documents to support service organizations.

Support product testing and monitoring quality; create and analyze quality reports to ensure products conform to established quality standards. Assist in creating training materials for new products and provide service training and technical support to various service center personnel.

This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays, Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

- Inspect and test new products for quality standards
- Evaluate technical issues, recommend and develop technical notices on countermeasures
- Provide technical training & support to factory service centers, other Canon personnel, system integrators and key clients
- Create process and procedures documentation to provide explanation of a technical procedures
- Create product repair and refurbishing quality data for trend analysis
- Author reports monitoring the quality of products in the market
- Investigate all potential and/or occurring quality issues and initiate steps to minimize impact to market
- Travel to events, client sites or other Canon offices to provide technical support and/or to perform minor repairs, technical audits or product inspections
- Crosstrain to support other consumer and B2B products based on business requirements

- Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. Preferred degree in engineering, technical discipline cinematography, etc.
- Understanding of broadcast, cinema production and projection workflows is a plus
- Experience to include understanding of color science, with some hands-on color calibration experience and understanding of audiovisual and networking is a plus
- Requires understanding of graphic software packages used in image and movie evaluation and editing
- Individual must possess a clean valid state driver's license in order to obtain the position
- This position requires up to 25% domestic and international travel, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
- Proficiency in MS Office and Google workspace

We are providing the anticipated salary range for this role: $76,150- $114,040

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else

*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

#CUSA

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

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