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Bourbon and Branch

Server at Bourbon and Branch

Bourbon and Branch New York, New York

Job Description

We are seeking an experienced server to join our team at Bourbon & Branch! As a Bartender, you will be responsible for providing excellent customer service and creating a memorable experience for our guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities (not limited to):

  • Greet guests promptly with a warm, engaging attitude and guide them through their experience.

  • Take accurate food and beverage orders, including specialty cocktails and craft beers, using the POS system efficiently.

  • Deliver food and drinks with attention to timing, presentation, and accuracy.

  • Be knowledgeable about our elevated menu, drink selections, and rotating beer taps to confidently make recommendations.

  • Monitor tables to anticipate guest needs and ensure satisfaction throughout the visit.

  • Handle guest concerns with discretion and professionalism, ensuring quick and effective resolution.

  • Collaborate with bartenders, kitchen staff, and fellow servers to maintain smooth service flow, especially during game-day rushes and events.

  • Clear and reset tables quickly while maintaining a clean and organized section.

  • Process guest payments accurately, and handle cash or credit transactions in a secure, efficient manner.

  • Follow all safety, sanitation, and alcohol service protocols at all times.

  • Help maintain an upscale, sports-forward atmosphere that reflects our brand and guest expectations.

Qualifications:
  • Minimum 1 year of experience in a high-volume restaurant, or upscale casual dining environment preferred.

  • Strong communication skills and a guest-first mentality.

  • Ability to multitask and stay composed during busy, high-energy shifts.

  • Must be team-oriented, dependable, and maintain a professional appearance.

  • Familiarity with POS systems and handling high check volumes.

  • Must be available to work nights, weekends, and major sporting events.

  • Able to stand, walk, and carry trays or food items for extended periods (up to 8 hours per shift), and lift up to 25 lbs.

Work Environment:
  • Lively, high-energy atmosphere centered around sports and social dining.

  • High-volume service, especially during game nights, weekends, and special events.

  • Fast-paced team dynamic with a focus on quality, consistency, and hospitality.


Nights & Weekend availability is a must.

We look forward to hearing from you!

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