Server at Yong Chuan

As a restaurant server, your responsibilities include:

1. Greeting and Seating Guests: Welcoming guests as they arrive, escorting them to their tables, and providing them with menus.

2. Taking Orders: Accurately recording food and beverage orders from guests and communicating them to the kitchen and bar staff.

3. Serving Food and Beverages: Delivering orders to guests' tables promptly and efficiently, ensuring accuracy and presentation.

4. Answering Questions: Providing information about menu items, including ingredients, preparation methods, and recommendations.

5. Upselling and Recommending: Suggesting additional menu items, specials, or beverages to enhance the dining experience and increase sales.

6. Handling Special Requests: Accommodating dietary restrictions, allergies, and special requests from guests, and communicating them to the kitchen staff.

7. Checking in with Guests: Monitoring guests' satisfaction during their meal, addressing any concerns, and ensuring that their needs are met.

8. Processing Payments: Presenting bills to guests, processing payments accurately, and handling cash and credit card transactions.

9. Clearing Tables: Removing empty plates, glasses, and utensils from tables efficiently and resetting them for the next guests.

10. Maintaining Cleanliness: Keeping the dining area clean and organized, including wiping down tables, chairs, and menus, and ensuring that condiments and supplies are stocked.

11. Collaborating with Team Members: Working closely with kitchen staff, bartenders, and other servers to ensure smooth service and guest satisfaction.

12. Following Safety and Hygiene Protocols: Adhering to food safety standards, maintaining personal hygiene, and following restaurant policies to ensure a safe and sanitary environment.

13. Providing Feedback: Communicating guest feedback and any issues or concerns to management to continuously improve service quality.

14. Upskilling: Continuously learning about new menu items, wine pairings, and service techniques to enhance your performance as a server.

Overall, as a restaurant server, your role is to provide excellent customer service, create a positive dining experience for guests, and contribute to the overall success of the restaurant.