Service Greeter at OPTIMA DEALER SERVICES INC.

Location: Dealership Jaguar Land Rover - Newport Beach, CA
Department: Service
Compensation: $17.00–$19.00 per hour (non-exempt, hourly)
Employment Type: Full-Time or Part-Time

Optima Dealer Services, Inc. is a premier staffing and consulting partner to top-tier automotive dealerships throughout California. We are customer-focused, operations-driven, and committed to delivering unmatched guest experiences. As we continue to grow, we are looking for enthusiastic and service-oriented professionals to join our exceptional team.

As a Service Greeter, you are the first and most important point of contact for guests arriving at the service drive. You will welcome customers with warmth and professionalism, ensure smooth check-in processes, and support our service team in creating a seamless and memorable experience for every guest.

• Front-Line Engagement: Be the face of the dealership and make an immediate impact.

• Energetic Environment: Every day is fast-paced, engaging, and different.

• Pathways to Growth: Many of our Service Greeters move into service advisor, guest experience, or operations roles.

• Automotive Exposure: Work in a luxury dealership setting surrounded by the latest vehicle models.

• Employee-Centered: We comply with all California labor laws, ensuring fair pay, rest breaks, overtime eligibility, and a safe, respectful work environment.

• Warm Welcome: Greet all guests with a genuine smile, professional demeanor, and enthusiastic attitude.

• Customer Assistance: Escort guests to their vehicles and provide helpful, courteous service during pickups.

• Vehicle Preparation: Remove plastic coverings, confirm vehicles are clean, and ready for delivery in the pickup area.

• Lot Organization: Maintain a tidy and well-organized pickup lot; ensure all keys are stored and labeled correctly in designated key boxes.

• Vehicle Retrieval: Promptly retrieve vehicles for customers and assist with handoffs to ensure a smooth and pleasant checkout process.

• Operational Support: Assist with additional service drive or dealership duties as needed to maintain a high level of efficiency and organization.

• Must be at least 18 years old.

• Valid California driver’s license with a clean driving record.

• Minimum 3 years of driving experience preferred.

• Ability to drive both automatic and manual transmission vehicles (preferred).

• Comfortable working on your feet for extended periods in indoor and outdoor environments.

• Excellent communication skills and a professional demeanor.

• Ability to safely operate vehicles in tight spaces.

• Strong attention to detail and sense of urgency.

• Previous experience in customer service, hospitality, or retail is highly desirable.

• Bilingual skills are a plus!

• Hourly Pay: $17.00 to $19.00 based on experience and qualifications.

• Eligible employees may receive:

  • Paid sick leave (per California law)

  • Vacation for full-time employees, health benefits, and overtime (if applicable)

  • Opportunities for growth and internal promotions

Ready to make an impact? Submit your resume and application today. Click "Apply" below to take the next step in your career with Optima Dealer Services.

Optima Dealer Services, Inc. is an Equal Opportunity Employer. We value diversity and are committed to building an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, or veteran status.

At Optima Dealer Services, diversity and inclusion are integral to who we are. We strive to foster a culture where every individual is respected, valued, and empowered to succeed. Join a team that celebrates uniqueness and promotes equity across all levels of the organization.