Service Manager at SHUKO

We are seeking an experienced and passionate Service Manager to join our team at our high-end omakase restaurant. The ideal candidate will bring exceptional leadership, hospitality, and organizational skills to ensure our guests receive a seamless and memorable dining experience.

• Lead, train, and motivate the front-of-house team to deliver outstanding service

• Oversee daily operations and ensure smooth service flow

• Maintain service standards in line with fine dining expectations

• Coordinate with chefs, kitchen staff, and management for seamless communication

• Manage reservations, guest relations, and special requests

• Handle customer feedback with professionalism and care

• Support scheduling, payroll, and operational needs

• Minimum 2–3 years of management experience in fine dining (sushi or Japanese cuisine a plus)

• Strong leadership, communication, and organizational skills

• Proven ability to manage and inspire a team in a fast-paced environment

• Passion for hospitality and guest satisfaction

• Knowledge of Japanese cuisine, sake, and fine wines preferred

• Flexible availability (evenings, weekends, holidays)

• Competitive salary and performance-based incentives

• Opportunity to work with a passionate and professional culinary team

• Growth potential within an expanding hospitality group

• Staff dining benefits and training programs