Service Support Staff at Precision Toyota of Tucson
Job Description
Job Description
About Precision Toyota of Tucson
Recognized as one of the nation's best Toyota dealerships, we've earned the coveted "President's Award" several consecutive years in a row and twice earned membership in Toyota's exclusive "Board of Governors", a select group of the Top 5% of Toyota dealers in the nation. What's more, we're one of only a handful of dealerships nationwide to have received all seven possible "Toyota Recognition Awards".
Precision Toyota of Tucson has served our community for over 60 years. Owned and operated by the same local family since 1954, we take great pride in being a vital part of our beautiful city.
At Precision Toyota of Tucson, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Precision Toyota is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Position Summary
We are seeking an experienced Service Support Staff member to join our growing service team. This role combines vehicle detailing, reconditioning, and service lot operations to ensure smooth traffic flow and exceptional vehicle presentation throughout our facility.
This position offers excellent upward mobility within the service department. We are committed to growing our team from within and providing career advancement opportunities for motivated individuals who demonstrate dedication and leadership.
We Offer
401(k) with company match
Medical insurance, including Flexible Spending Accounts and Dependent Care Flexible Spending Accounts
Dental Insurance
Vision Insurance
Short-term and long-term disability insurance
Life insurance
Career advancement opportunities within the service department
Responsibilities
Vehicle Care & Detailing:
Car Wash Operations
Clean, wax, polish, refurbish, and detail vehicles that have been sold and serviced, as well as rental fleet vehicles
Inspect finished products to ensure the highest quality service
Understand and deliver on specific customer requirements
Maintain proper function of all service tools and equipment
Moving customer vehicles to ensure smooth and efficient traffic flow through the facility
Meet & greet customers as they enter the service area
Retrieving customer vehicles from the parking lot when their bill is paid
Maintaining an orderly service parking area, lot, and vehicle display, car preparation, shop,p and showroom appearance
General Duties:
Directly report any damage to the supervising manager in a clear and timely fashion
Coordinate and arrange work effectively with team members
Maintain excellent standards and quality of service to positively represent the organization
Other duties as assigned
Qualifications
Valid driver's license and clean driving record
Able to drive both automatic and standard transmission vehicles
Positive attitude and can-do mentality
Hardworking personality, shown leadership qualities, and eagerness to improve
Excellent communication and customer service skills
Friendly and customer service-focused
Reliable
Physical Requirements:
This position requires times when you will be exposed to outdoor weather conditions and in a stationary position (e.g., located on our service drive) for up to 50% of the time
Must be able to move about inside and outside our facility to access vehicles, file cabinets, office machinery, etc.
Must be able to frequently communicate with customers and coworkers about our product and service offerings
Must be able to exchange accurate information in these situations
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.