Service Technician at Quadrant Inc

Service Technician Richmond, Virginia Pay From: $19/HR MUST: Experienced Service Technician Must have 1 plus year of experience service technician experience Must have a valid and good standing Driver s License Must be able to lift up to 100 pounds Must be a self-starter Must have strong customer service skills DUTIES: Service Technician will be responsible for, but not limited to the following: Analyze and diagnose each customer's water problems - specifically related to their equipment or lack of equipment. Fix functionality issues with water conditioning, drinking water and other related units. Install new water conditioning, drinking water and other related units. Responds to customer requests for service including connections and disconnections as becomes operator qualified Help customers understand their water conditioning equipment and its proper functions. Informs customer of needed repairs and answers basic questions Ensures that customer understands and is satisfied with work completed. May disconnect service as necessary and perform collection efforts on delinquent accounts. Build solid, long lasting relationships with customers whom you help. Work closely with sales and customer service departments to ensure a positive customer experience. Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .