SFO- Director's Office SFO Secretary II at AIRPORT MINORITY ADVISORY COUNCIL

TYPE OF APPOINTMENT: PROVISIONAL (TPV)

A provisional appointee must participate and be successful in a Civil Service Examination process for this classification and be selected through an open competitive process in order to be considered for a permanent appointment. Provisional appointments may not exceed three (3) years.

Specific information regarding this recruitment process is listed below:

• Application Opening: October 29, 2025
• Application Deadline: This job announcement may close at any time but not before November 7, 2025, at 5:00 p.m. PST; interested applicants are encouraged to apply as soon as possible.
• Salary Range: $81,302 - $98,800
• Recruitment ID: TPV–1446-161483

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco, has a workforce of approximately 1,900 City employees and is committed to being a diverse, equitable, and inclusive employer.

SFO is more than an airport-we are a dynamic organization where employees collaborate with a wide range of stakeholders to support global travel, economic development, and public service. We are recognized as a leader in environmental sustainability, equity, and forward-thinking infrastructure, and continue to be at the forefront of transforming the travel experience.

Our mission is to deliver an airport experience where people and our planet come first.

Our Vision, Mission, and Core Values shape our culture and operations as we continue to build a supportive, purpose-driven workplace where all employees can thrive.

Learn more about careers at SFO at flysfo.com, and follow us on Facebook, Instagram, YouTube, LinkedIn, Bluesky and Threads.

1446 Secretary II

As a Secretary II, you will manage the office and supervise the administrative team assigned to the Director's Office Reception area. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task while maintaining complex schedules and managing administrative responsibilities is essential in this position. The ideal candidate for this job is resourceful, a good problem-solver, and organized. Assuring a steady completion of workload in a timely manner is key to success in this position. As a team member of SFO, you will embrace SFO's Vision, Mission, and Core Values.

You will provide supplemental support to the Airport Integrated Operations Center (AIOC) as-needed. You will also participate in rotational assignments to provide temporary critical/essential support in various areas of the Airport as determined and approved.

You are excited about this opportunity because you will:

Clerical Staff Supervision

• Assign projects to staff; follow up to ensure timely completion of clerical projects; reassign projects to staff as required; and complete projects according to highest priorities.
• Ensure telephone coverage of Reception area.
• Hold staff meetings for clerical staff as required.

Front Desk Reception

• Act as response person on phone calls and front desk reception coverage on a rotational basis.

Daily Operation

• Assist with internal and external communications (e.g. schedule meetings; prioritize mail; screen telephone calls and walk-in job seekers, workers, and other stakeholders; draft correspondence, memos, emails, reports, and forms; research, organize, and document various information).
• Prioritize and track multiple demands (i.e. invoices, travel and training, etc.).
• Prepare for meetings: reports, memos, presentations, minutes, etc., as assigned.
• Maintain administrative files and other related records.
• Maintain office supplies by checking inventory and ordering items; assume responsibility for maintenance of office equipment, including computers, copy machines, and fax machines.
• Respond to questions and requests for information.
• Answer incoming calls and assume other receptionist duties when needed.
• Edit, create, and/or update standard operating procedures for the office.
• Assist with travel bookings.
• Assemble materials for the Airport Director.
• Perform other functions outlined in the 1446 Secretary II Job Class Specification

Working Hours: Full-time, 40 hours per week

AIOC Work Schedule Overview

• Saturday: 8:00 AM – 5:00 PM
• Sunday & Monday: Days Off
• Tuesday: 8:00 AM – 5:00 PM
• Wednesday: 6:00 AM – 3:00 PM
• Thursday: 8:00 AM – 5:00 PM
• Friday: 8:00 AM – 5:00 PM

Director's Office Work Schedule Overview

• Monday: 8:00 AM – 5:00 PM
• Tuesday: 8:00 AM – 5:00 PM
• Wednesday: 8:00 AM – 5:00 PM
• Thursday: 8:00 AM – 5:00 PM
• Friday: 8:00 AM – 5:00 PM
• Saturday & Sunday: Days Off

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.

Minimum Qualifications:

Experience: Ability to type 40 net words per minute AND Two (2) years of secretarial experience encompassing editing and independently composing letters and other correspondence utilizing word processing systems; researching, compiling and organizing data for various reports; and maintaining office/record systems.

Substitution:

• Three (3) years of verifiable clerical experience comparable to a 1424 Clerk Typist.
• A recognized clerical training program of 240 hours or the equivalent of 15 semester units in graded clerical college units may substitute for up to 6 months of experience.

Supplemental Information: May be required to take shorthand dictation or to type from machine transcription. Positions requiring shorthand: 100 WPM

Desirable Qualifications:

• Proficiency in MS Office with expertise in Microsoft Office, Word, PowerPoint, and Excel.
• Proficient in presenting concise, detailed information using various software applications.
• Ability to analyze and revise office practices to improve efficiency.
• Ability to support data collection and reporting.
• Experience supervising administrative staff.
• Detail oriented and comfortable working in a fast-paced office environment.
• Exceptional written and verbal communication skills.
• Superior organization skills and dedication to completing projects in a timely manner.
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Ability to work independently with minimal supervision.

Applicants must meet the minimum qualification by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Verification: Applicants are required to attach verification documentation when submitting their application.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Selection Procedures: The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview. Desirable qualifications may be considered at the end the selection process.

Notes: Applicants who meet the minimum qualifications are not guaranteed advancement through all the steps in the selection procedure.

What else should I know?

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.