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Sharepoint Admin at The Computer Merchant, LTD.

The Computer Merchant, LTD. Anywhere

Job Description

JOB TITLE: Sharepoint Admin JOB LOCATION: Boston MA WAGE RANGE*: $65-$70 JOB NUMBER: IT26226ENT JOB DESCRIPTION: ​ Assist and provide support to IT and other functional teams, Power Users, Change Champions, and members of the general user population for SharePoint Online, Teams and associated technologies. Provide technical support and work to identify, troubleshoot, and resolve system problems. Support partial or full migrations from other technologies into Microsoft 365 including managing the transition of any data, content, and usage (e.g., network shares, legacy content management systems, file storage and synchronization services, persistent communication platforms, and more). Provide training and guidance on recommended practices for using and supporting Microsoft 365 services. Maintain and ensure sustainable growth of services by performing routine operational tasks as required and providing overall planning and direction for the technologies. Monitor and track the health, performance, and usage of services through metrics, indicators, and analytics. Develop technical solution documentation and guidelines, business requirement documents for SharePoint and M365 platform projects. Deliver full business solutions by developing and integrating various technical components. Evaluate requirements and proposed technical solutions to determine operational feasibility. Conduct user testing to ensure proper functionality prior to implementation. Follow and use IT Service Management process and tools to manage various components of service delivery including incidents, service requests, IT work orders, and configuration changes. Develop and maintain internal and user documentation Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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