Shop Foreman-Ag Equipment at Frontline Ag Solutions

*Purpose:*Manages service & delivery operations within the John Deere dealership. Maximize department return on investment by exercising disciplined expense control. Ensure internal and external customer satisfaction.*Responsibilities:** Generates repeat business and growth in service sales by efficiently and effectively processing service work as well as accounts receivable* Effectively both schedules and manages execution of service work for both internal and external customers in ways that make sure W.I.P. is at an expected level.* Collaborate with the Store Manager to develop and implement budgets, marketing plans, strategies and tactics* Coordinates customer clinics, field days, and related promotional events* Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit* Ensures employees are effectively managed on a daily basis in a work environment that contributes to both high productivity and satisfaction* Reviews work orders for completeness and accuracy prior to customer billing* Manages and maintain departmental assets, including service and delivery vehicles, and non-labor sales to maximize departmental profitability* Provides input to ensure the service department is properly staffed and offers support for recruiting and hiring winning employees* Optimizes employee performance through ongoing evaluations, coaching, development, recognition, and discipline/corrective actions that consistently produce expected results* Ensure exceptional customer experiences and loyalty by proactively communicating with customers, successfully resolving complaints/issues, and following up in a timely manner*Experience, Education, Skills and Knowledge:** 3+ years experience in Service Department operations* Ability to use standard desktop load applications such as Microsoft Office and internet functions* Ability to write and speak effectively to individuals and groups* Familiar with John Deere and competitive products* Basic understanding of financial principles relative to Service Department operations* Ability to analyze and interpret internal reports* Ability to work extended hours and weekends* Excellent customer service skills* High School Diploma or equivalent experienceJob Type: Full-timePay: $25.00 - $34.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Flexible schedule* Health insurance* Health savings account* Life insurance* Paid time off* Professional development assistance* Referral program* Relocation assistance* Retirement plan* Tuition reimbursement* Vision insurancePeople with a criminal record are encouraged to applyAbility to Commute:* Chester, MT 59522 (Required)Ability to Relocate:* Chester, MT 59522: Relocate before starting work (Required)Work Location: In person