SMART Funeral Arranger at Northstar Memorial Group

Accu-Care is seeking a Funeral Arranger for Accu-Care Carlsbad. The goal of the funeral arranger is to provide exemplary customer service to our internal and external customers. This position will be relied on to continue to keep Accu-Care in total compliance with state and local requirements and to attend all field audits by the state.

Responsibilities

• Take first calls during office hours and while on call, dispatch to transport companies following established protocols
• Schedule and conduct the arrangement conference with the family
• Coordinate the cremation, funeral, memorial services.
• Create and Register death through EDRS
• Create checks and submit payment to local health departments for disposition permits.
• Order Urns, Caskets and other merchandise as necessary for families
• Complete assigned training in order to stay in compliance with company policy
• While on call, provide pricing, answer questions and take first calls and dispatch

Requirements and Qualifications

• Current license or certification if required by state regulations
• 1+ years of funeral industry experience
• Professional communication skills
• Experience handling sensitive situations in a professional manner
• Knowledge of current federal, state, and local regulations related to the funeral industry
• Valid driver's license
• This is NOT a remote position

Compensation

• $19.00 - $20.00/hr.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

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