Spa Receptionist at Solitude Mountain Resort
Job Description
Please note, this position is located at Solitude Mountain Resort in Solitude, UT
Seasonal (Seasonal)
JOB TITLE: Spa Receptionist
DIVISION: Spa
REPORTS TO: Spa Supervisor
LOCATION: Solitude Mountain Spa/The Inn
CLASSIFICATION: Full or Part Time/Seasonal/Hourly
POSITION: The Spa Receptionist is responsible for initial customer interactions, including answering calls and emails, welcoming clients to the spa, scheduling appointments, and ensuring that lobby facilities are presented in a clean and professional manner.
SPECIFIC JOB REQUIREMENTS:
• Excellent customer service
• Professionalism
• Dependable, self-motivated, and punctual
• Knowledge of office equipment
• Basic knowledge of computer operation
• Proficient in math
• Basic accounting skills
• Multitasking
• Ability to stand for up to 8 hours per day
• Ability to perform light lifting tasks (up to 20 lbs)
• Available weekends and holidays
JOB DUTIES AND RESPONSIBILITIES:
• Responsible for opening the spa each morning
• Responsible for ensuring treatment rooms are in order for the day's appointments
• Responsible for ensuring the lobby is prepared for customers
• Responsible for processing linens and towels
• Tea and beverage preparation for clients
• Answer incoming calls and emails
• Schedule appointments and coordinating with therapists
• Greet clients, sell retail and gift certificates
• Take payment (cash, credit cards, package vouchers, room charges
Perks of Working Here:
Work & Play in the Mountains:
- Embrace the stunning Wasatch Mountains.
- Connect with fellow mountain enthusiasts.
Benefits:
- Access to select Alterra Mountain Company Destinations.
- Free Solitude season pass for you and eligible dependents.
- Discounts on solitude lift tickets for friends and family.
- Discounts on food, rentals, retail, and lessons.
Other Perks:
- Comprehensive medical, dental, vision, and life insurance for eligible employees
- Pro deals with outdoor brands.
- Generous 401(k) plan with company match.
- Free counseling service through Employee Assistance Program.
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.