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Kenan Advantage Group

Sr. Dispatcher at Kenan Advantage Group

Kenan Advantage Group Goshen, Indiana

Job Description

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

  • Assess customer needs and timing of deliveries
  • Manage daily delivery schedule for drivers
  • Lead and mentor dispatching staff
  • Plan deliveries to inventory-managed retail gas outlets
  • Receive orders from suppliers, gas station dealers, and renewable fuels distributors
  • Provide frontline customer service for existing accounts
  • Answer all incoming phone calls promptly and courteously
  • Monitor e-mail for incoming orders, inventory updates, and communication between team members
  • Monitor web portals for station inventories
  • Solicit freight from customers
  • Create loads in dispatch system
  • Divide dispatch responsibilities with other team members
  • Enter incidents into KITS (incident reporting system)

Qualifications

  • High school diploma or equivalent; Bachelor Degree preferred
  • 5 years of dispatching experience
  • Excellent conflict resolution and skills
  • Effective oral, written and interpersonal communication skills

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Job Details
Job Location 96 Goshen IN - Goshen, IN

Position Type Dispatch

Travel Percentage Negligible

Job Shift 8hr

Job Category IC1

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