Student Accounts Analyst at InsideHigherEd

Job Details

Job Location: Midway University - Midway, KY

Position Type: Full Time

Description

Student Accounts Analyst

Midway University is seeking applicants for the position of Student Accounts Analyst. The ideal candidate will combine strong customer service abilities with advanced data analysis skills, particularly in Microsoft Excel, and a keen eye for accuracy and reconciliation. This position reports to the Director of Student Accounts and plays a key role in analyzing, reconciling, and reporting student account data while supporting timely payment collection.

Major Duties and Responsibilities

• Analyze and reconcile student accounts to ensure accuracy of charges, payments, and credits.
• Develop and maintain Excel-based reports to monitor payment activity and account status.
• Generate and interpret aging reports using Ellucian Colleague to identify delinquent accounts.
• Provide data-driven insights to support the collection of past-due balances.
• Accept and process payments from students, parents, and outside scholarship agencies as needed.
• Serve as a knowledgeable resource for students and parents regarding account questions.
• Participate in presentations for parent and/or student groups as it relates to the Business Office.

Qualifications Qualifications

• Associate’s degree required, bachelor’s degree in accounting, business, finance, or related field preferred.
• Minimum of two years of experience in student accounts, accounting, or data analysis.
• Demonstrated proficiency in advanced Microsoft Excel (pivot tables, lookups, dashboards).
• Experience with Ellucian Colleague or similar ERP systems preferred.
• Exceptional attention to detail, organizational skills, and ability to manage multiple priorities.
• Excellent written, oral, and customer service communication skills.
• Proven ability to clearly present to a group in a professional setting.

Review of applications will begin immediately and continue until position is filled.

Midway University is an equal opportunity employer.