Student Office Assistant -Theatre & Dance POOL at InsideHigherEd

Position OverviewThe ideal candidate will support the Department of Theatre & Dance by performing a variety of administrative and customer service tasks. Responsibilities include general office and reception duties, ticket sales, and serving as house manager during departmental productions. This role requires strong communication skills, attention to detail, and the ability to interact effectively with the public in a fast-paced, creative environment.Job Description40%- General Office & Reception Duties

Answer phones and respond to general inquiriesPhotocopy and scan documents as neededSort and distribute incoming mailGreet and assist students, faculty, staff, and visitors; provide directions and information

30%- Box Office Customer Service

Sell tickets in person and over the phoneProcess payments and handle cash accuratelyProvide patrons with event information and resolve ticketing issues

20%- House Management

Serve as house manager during Theatre & Dance productionsSupervise and train volunteer ushersAssist professional staff with accessibility needs and ensure patron safety

10%- Other Duties as Assigned

Support departmental activities and events as needed

Required Qualifications

1. Strong customer service skills as evidenced in application materials or from previous work experience.

Preferred Qualifications

1. Strong verbal and written communication skills as evidenced on application materials.
2. Interest/experience in theatre, dance and/or other performing arts as evidenced on application materials.
3. Retail or other sales experience as evidenced on application materials.
4. Federal Work Study eligible preferred.

Position RequirementsDuring the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).Employment Conditions(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.Additional Candidate InstructionsIn addition to the online application, the following documents are required:

Cover letter describing your qualifications for this position. Resume

To ensure consideration, apply before the application review date, July 21st, 2025. A review of applications will continue until a qualified pool of applicants has been identified.

Contact Information to ApplicantsJack Rischer
[email protected] Salary Range$11.00Anticipated Start DateMonday August 11, 2025Apply to Job