Tax Account Collections Technician at Commonwealth Of Pennsylvania

Are you searching for the chance to advance your career with a role where you can showcase your technical tax knowledge and experience? Find what you are looking for in this Tax Account Collections Technician position within the Department of Revenue, Bureau of Compliance, Gaming and Professional Clearances Section. Do not miss this opportunity to utilize your specialized skill set to review tax accounts, ensuring liabilities or non-filed returns are resolved prior to issuing a tax clearance. If you have exceptional communication skills and a keen eye for detail, we want to hear from you!

As a Tax Account Collections Technician, you will be responsible for reviewing applications for Pennsylvania Gaming Control Board tax clearance to ensure all requirements are met, including registration and compliance with all requisite tax systems. Work involves determining if liabilities are collectable, updating revenue tax systems, and processing tax payments. Effective communication is key as you will be contacting taxpayers or their representatives to inform them of all delinquent taxes and/or non-filed tax returns or periods that need to be paid in full prior to the issuance of clearances. Attention to detail is essential for reviewing returns and tax reports for completeness and establishing deferred payment plans for taxpayers. Take your career up a notch in a position where your skills will shine by joining our innovative, customer-focused team!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of experience reviewing tax documents and applying tax laws and rules and regulations and making taxpayer liability decisions; or
• Three years of experience in the collection of taxes; or
• Three year of experience in the provision of taxpayer assistance which involves the explanation of the application of tax laws, rules, regulations, policies and procedures; or
• Any combination of experience and training which provides the applicant with the required knowledges, skills and abilities.

Additional Requirements:

• You must abide by the prohibition guidelines and refrain from gambling in Pennsylvania casinos, or any casino outside of Pennsylvania with the same owners.
• You must be able to perform essential job functions.

Legal Requirements:

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.