Technical Support Specialist at Staffmark Group
Job Description
Are you tech-savvy and enjoy helping others? Staffmark is seeking a Technical Support Specialist to join our Knoxville team. If you thrive in troubleshooting, customer service, and technology, this role is for you!
Pay: $17/hour
Shift: Day shift (specific schedule to be discussed)
Responsibilities:
- Provide technical support to clients via phone and email
 - Troubleshoot software, hardware, and network issues
 - Manage inbound and outbound support calls professionally
 - Maintain accurate records of customer interactions and technical issues
 - Collaborate with team members to resolve technical problems efficiently
 
Qualifications:
- Basic computer knowledge and familiarity with Windows and Windows-based applications
 - Strong troubleshooting and problem-solving skills
 - Excellent verbal and written communication skills
 - Ability to multitask and work effectively in a team environment
 
Why You'll Love This Job:
We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.
Interested? Click "Apply Now" and a dedicated recruiter will be in touch to discuss this amazing opportunity.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Staffmark
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.
By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark
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