TICKETS CASHIER at SW OPERATING COMPANY LLC
Job Description
Job Description
Overview of Position: Ticket Cashiers are responsible for completing the sales of lift tickets and redemption of lift vouchers. Ticket Cashiers interact with guests to determine their needs and efficiently and accurately complete the sale or redemption of those products.
Job Responsibilities:
- Greet guests and answer questions.
- Work efficiently with the ticketing system to sell products.
- Accurately operate assigned registers.
- Review, explain and redeem vouchers and coupons. Explain restrictions to guests when necessary.
- Assist guests experiencing pass issues according to resort policies.
- Accurately, neatly, and expediently complete cashier reports summarizing and accounting for daily revenues versus reported sales.
- Effectively communicate in a cheerful, knowledgeable, and professional manner with staff and guests.
- Maintain a clean and neat work area.
- Maintain a clean and professional appearance, adhering to dress code at all times.
Job Qualifications:
- Previous experience in customer service, preferably in a cashier role.
- Basic algebra skills required.
- Proficiency with POS systems, RTP experience preferred.
- Ability to interact with both guests and staff in a friendly and helpful manner.
- Ability to effectively work in a stressful, noisy and crowded situations.
- Adaptable to rapidly changing environments.
- Reliable, collaborative, proactive, and solution-oriented.
Physical Requirements:
- Ability to lift and maneuver up to 25 pounds.
- Ability to sit, stand and walk for up to 8 hours.
- Ability to stand and walk on uneven terrain, including snow and ice covered surfaces.
- Ability to push, pull, bend, stoop, kneel, and reach regularly.
- Ability to climb stairs and ladders.
- Ability to perform fine motor skills congruent with operating computers and smart phones.
Work Schedule and Conditions: We are in the business of providing a premier product and guest experience. Traditionally our busy periods are during weekends and holiday periods which you will be expected to work. You can also expect to be asked to work extra hours or days on occasion, especially during the holiday periods.
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